Join a workplace recognized by Newsweek as America's Greatest Workplaces for Diversity for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service skills to join our team as a Patient Scheduler in a fast-paced Inbound Call Center environment. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else.Compensation/ Benefits (*Eligible for Full Time Positions Only):Incentive Plan Earning Potential up to an additional $2 more per hourReferral ProgramBenefits package, including medical, dental, vision, and other voluntary benefit plansLucrative paid time off benefits, including PTO/6 Paid Holidays/Floating Holiday/Vacation Time401(k) with employer matchFlexible and convenient work schedules with career growth opportunityDuties and Responsibilities:Be the direct contact for in-bound/out-bound calls for new and existing patientsSet up patient appointments/follow-ups for our locations across the USConsult with patients about specific services offered per locationWill work independently but with a team player mentalityProblem Solving and effective communication skillsComply with HIPAA patient confidentiality regulationsHandles 3 screen monitor useAbility to handle 150+ calls dailyExperience Preferred:1+ year(s) in a high volume call center1+ year(s) experience with Back-to-back calling1+ year(s) with Microsoft Excel, Word, Outlook, and Notepad1+ year(s) Medical terminology is a plus3+ years in customer serviceFamiliar with Nextgen and Cisco systemBilingual is a plusRequirements for a Patient Scheduler:Must be willing to work according to department needs, including- overtime, holidays, and emergency shiftsAttendance and Punctuality a MUST (This is mandatory during training; no exceptions)Ability to multitask and time manage efficientlyComfortable with prolonged periods of sitting or standing with intermediate breaksComplete Pre-employment screening such as: skill testing, background check, and drug testingHS Diploma or equivalent educationADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.