Payroll Manager

• Governance over the HR Service Delivery and processes in countries of responsibility ensuring consistent, timely, accurate and compliant operations.
• Regional process owner for defined HR process families (e.g. workforce data management, payroll, time management, HR services)
• Provide insights, support and guidance on HR services for locations in countries of responsibility.
• Develop and ensure standardized processes, as well as compliance with local labor laws, and corporate standards.
• Ensures process documentation is complete and up to date.
• Analyse, resolve or escalate HR service-related issues in countries of responsibility to ensure timely resolution.
• Ensure implementation of process key controls for the country to mitigate risks related to compliance, HR data security, GDPR and other regulations
• Drive process digitalization in countries of responsibility
• Provide support materials, training on tools and/or process in countries of responsibility
• Communication of changes and/or improvements via multiple platforms and/or mediums
• Government reporting

• Governance over specified countries’ payroll to ensure compliance with the requirements, laws and regulations in force for the country.
• Conduct periodic audits to ensure that company payroll practices are compliant with all government regulations
• Verifies compliance with federal and state payroll requirements; stays current with changes in the laws

• Monitor the service delivery of the BPO and other vendors and address any service gaps.
• Act as the primary liaison with BPO provider and other vendors for defined countries and processes in the region and participate in regular meetings with the BPO provider
• Serve as the contact point for in-house HR Services in defined countries to ensure quality services are delivered on time effectively according to the agreed SLA and KPIs.
• Monitor and continuously improve Service Level Agreements (SLA´s) and performance metrics (KPIs)
• Be the first point of contact for change requests from the business in the countries of responsibility.

• Manage change requests in accordance with business needs and legal requirements.
• First validation of change requests and forwarding to HR IT for further validation, documentation of change requests and system changes
• Monitor and describe legal regulation changes in the countries of responsibility and steer internal decision-making process with stakeholders.
• Final approval of system adjustments by the BPO, as well as communication and coordination of necessary tests by locations.
• Provide HR system support for defined HR systems in the countries of responsibility. Coordination of needed changes / adjustments.

• Lead or participate in HR projects related to system / process improvements / digitalization
• Coordinate and communicate with cross-functional teams, stakeholders, and employees to ensure project alignment and success.
• Ensure project documentation is complete, current, and stored appropriately.

• Bachelor's degree in business or a similar field or 7 years of relevant work experience in lieu of degree
• 7+ years of HR experience required
• 2+ years of managerial experience managing direct reports
• Microsoft applications (Word, Excel, and Powerpoint) intermediate level
• Must possess and embody highest level of professionalism and ethical standards.
• Must possess outstanding interpersonal skills, including skills in conflict resolution.
• Must be able to manage multiple projects with minimal supervision
• Must be able to work in a fast- paced environment and adapt to frequent interruption and change.
• Must have the ability to work with all levels of the organization

• Bachelor’s degree in Human Relations preferred.

Aumovio