Description :About the positionMedical bills can be confusing and scary for many patients. In this role, you will compassionately work with patients to assist them with their medical bills. This work can include payment arrangements, helping with financial assistance application, and education/explanation.This is a patient-facing position that works closely with people from all walks of life. The ideal candidate for this position is energetic, optimistic, and eager to make a difference in our patients’ lives. You can expect to be supported by your peers and department leadership as we set out to provide the best possible experiences for our patients and their families.Pay rate starts at $15.48/hr.JOB REQUIREMENTSEDUCATION Minimum: High School or EquivalentEXPERIENCE Minimum: Analytical aptitude, customer service, basic computer knowledge Preferred: Previous collection experience in healthcare industry. Must have an understanding of existing credit and collection regulations; i.e., Truth in Lending, Fair Credit Billing, Fair Debt Collection Practices Act. Excellent written and verbal communications skills. Working knowledge of keyboarding and Microsoft Windows. Analysis of complex insurance benefit formulas including Medicare and Medicaid, and reconcile with benefits paid on patients accounts.
