Security Officer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

• Possess strong observational skills to identify and address security concerns proactively.
• Demonstrate excellent interpersonal skills to communicate effectively with guests and staff.
• Able to make quick decisions and resolve issues under pressure.
• Detail-oriented maintaining accurate records and reports.
• Committed to upholding safety standards and creating a welcoming atmosphere.
• Veterans and military spouses are encouraged to apply.

• Monitor and control access to team member entrances, ensuring a secure environment for guests and staff.
• Execute patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction.
• Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property.
• Maintain detailed logs for visitor access and package removal, enhancing security protocols, and compliance with organizational policies.
• Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity.
• Document security incidents and actions taken, ensuring transparency and accountability within the security operations.
• Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests.
• Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel.
• Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities.
• Facilitate communication with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards.
• Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction.
• Collaborate with team members to support health and safety training initiatives, reinforcing a commitment to maintaining a safe workplace.

• Previous experience in hotel security or a related field required (1-3 years preference)
• Ability to remain calm and make sound decisions in high-pressure situations required
• Ability to operate departmental vehicles, including electric transport vehicles required
• Basic first-aid certification or ability to administer first aid preferred
• High school diploma or equivalent; an associate’s degree in criminal justice, security management, or a related field is preferred
• Knowledge of security systems, safety regulations, and emergency response protocols preferred
• Experience using CCTV systems and other security technology preferred
• Experience in customer service or hospitality to enhance guest interactions preferred
• Background in law enforcement or military service is a plus
• Strong observational and problem-solving skills to identify and address security concerns
• Excellent communication and interpersonal skills for effective interaction with guests and team members
• Proficiency in report writing and documentation for incidents and safety issues
• Additional certifications in security training, conflict resolution, or emergency response are advantageous
• Ability to work flexible hours, including nights, weekends, and holidays as required
• Willingness to participate in off-site training or refresher courses as mandated by the organization
• Potential for limited local travel for training or inter-departmental meetings may be required

Loews Hotels