ACE Program Assistant
- Richmond, VA Fredericksburg, VA
- Permanent
- Full-time
Role Title Admin and Office Spec III
Role Code 19013-SW
FLSA Nonexempt
Pay Band 03
Position Number 297W0063
Agency Germanna Community College
Division Germanna Community College (Div)
Work Location Orange - 137
Hiring Range $21.34-$26.09; state benefits do not apply
Emergency/Essential Personnel No
EEO Category F-Admin Supp
Full Time or Part Time Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule8:00 am - 2:30 pm M-Th or as scheduled (29 hours per week)
Sensitive Position No
Job DescriptionGermanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.The Program Assistant in the Academic Center for Excellence (ACE) is responsible for scheduling on-campus and online tutoring appointments for students, oversight for tutors' and Nursing Supplemental Instruction Leaders work schedules, informing nursing students of meeting locations for Supplemental Instruction discussion sessions, creating and maintaining office files, and disseminating promotional materials for the Academic Center for Excellence. The incumbent is also responsible for all purchasing for the department, securing electronic and hard copies of textbooks for the department, registering nursing students for workshops, assisting students with general academic concerns, referring students to ACE resources, promoting the Brainfuse online tutoring program, maintaining statistical data, and creating semester reports. The Program Assistant Provide will also provide regular hours of coverage for the ACE Online Zoom room by greeting students, assessing their needs for academic support, scheduling appointments, and directing them to appropriate ACE Online breakout rooms in Zoom for online appointments with tutors, study groups, or visits to the online Math and Writing Centers. The incumbent will also assist with Welcome Day and other college events as well as to assist with the organization of the annual ACE Tutor Training Retreat. This is a 1450-hour part-time position.Major Duties and Responsibilities:
- Serve as the first point of contact for students requesting academic assistance in the Academic Center for Excellence (ACE) at the Locust Grove Campus; inform them of available services and resources; and schedule appropriate on-campus or online appointments for them.
- Contact students who have been referred to the ACE via Navigate “tutoring” alerts; schedule tutoring appointments and monitor students' progress throughout each semester
- Provide coverage for the ACE Online Zoom room; greet students and assess their needs for academic support; schedule appointments; direct students to appropriate ACE Online Zoom breakout rooms.
- Maintain the ACE textbook database; confer with Instructional Services to determine which textbooks are utilized each year and order textbooks for all ACE locations and for the Nursing Instructional Assistants.
- Conduct all purchasing for the Academic Center for Excellence through eVA
- Coordinate remediation and workshops for nursing students by organizing Drug Dosage Workshops and Nursing SI sessions.
- Conduct tours and presentations to students who visit ACE; assist with Welcome Day and other college events.
KSA's/Required Qualifications
- Must have excellent interpersonal skills
- Must have good judgment skills
- Comprehensive knowledge of Microsoft Word, Excel, and Publisher Programs
- Familiarity with Google Apps, Canvas, Zoom, and/or similar forms of educational technology
- Must have a general understanding of courses taught at Germanna
- Must have outstanding organizational skills
- Must possess patience and a strong service orientation
- Ability to perform multiple tasks simultaneously in a fast-paced work environment
- Experience with or willingness to learn AI tools
- Administrative experience preferred
- Experience with procurement preferred
- Experience working in a higher educational environment preferred
Supervises Employees Yes
Required TravelTravel between campuses may be required.Posting Detail InformationPosting Number WGE_2731P
Recruitment Type General Public - G
Number of Vacancies 1
Position End Date (if temporary)
Job Open Date 09/02/2025
Job Close Date 09/16/2025
Open Until Filled
Agency Website www.germanna.edu
Contact Name Catra Godwin
Email cgodwin@germanna.edu
Phone Number
Special Instructions to ApplicantsIn support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement DisclaimerThe selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link:
EEO StatementThe Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA StatementThe Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify StatementVCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for PostingSupplemental QuestionsRequired fields are indicated with an asterisk (*). * I understand that this position is located in Virginia and I must reside within a reasonable commuting distance or be willing to relocate to ensure consistent, reliable attendance.
- Yes
- No
- Cover Letter/Letter of Application
- Alternative Hiring Process Letter