
Director Market Planning – Fraud Investigation (Remote US)
- Alpharetta, GA
- Permanent
- Full-time
- Works with cross-functional organizations to coordinate the strategic and tactical direction for fraud investigative solutions
- Understands customer needs around fraud investigative solutions to address investigation/manual review activities within fraud teams and authentication at the call center.
- Able to identify fraud investigative market trends, use of artificial intelligence tools and develop a commercialization strategy.
- Proactively identifies key solution delivery requirements for fraud investigation solutions and coordinates with the product management, professional services and sales teams on delivery approach and go to market activities.
- Ensures the proper execution of strategy by facilitating communication and alignment with Product, Professional Services, Marketing and Sales teams for key accounts.
- Identify use cases and coordinate case studies with Marketing to illustrate successful examples.
- Accountable for adoption and success rates of the fraud investigative solution portfolio.
- Requires a BS or equivalent educational achievement.
- Requires a minimum of 5+ years related technical and
- professional experience.
- Skills required include business acumen, strategic planning,
- organizational assessment, creativity, highly developed leadership and interpersonal skills, quantitative analytical
- abilities and outstanding communication skills.
- The ability to work effectively within a cross functional organization and experience developing strategic product roadmaps.
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choicePosition is eligible for base salary plus an annual bonus.Application deadline 10/15/2025The salary range provided in this posting is the base salary range for Minnesota, Hawaii, and Colorado: $116000 - 215500 USDThe salary range provided in this posting is the base salary range for Illinois, Maryland and Washington: $121800 - 226400 USDThe salary range provided in this posting is the base salary range for California and Washington DC: $133300 - 247900 USDThe salary range provided in this posting is the base salary range for New York and New Jersey: $127600 - 237100 USDWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams .Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:.