Community Manager
Thalhimer
- Harrisonburg, VA
- Permanent
- Full-time
- A Bachelor's degree from an accredited college or university, or 5+ years of experience in property management.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with property management software.
- Strong multitasking and problem-solving abilities.
- Exceptional attention to detail and organizational skills.
- Flexible, dependable, and eager to contribute in a dynamic work environment.
- A customer-centric mindset with the ability to relate to people and provide excellent service.
- Managing leasing, marketing, and maintenance activities.
- Overseeing the turnover and punch-list process with contractors to ensure a seamless transition for new residents.
- Preparing Weekly and Monthly Financial Reporting
- Providing a high level of customer service, ensuring all resident needs are met promptly.
- Leading marketing efforts, including online advertising, print media, and community outreach.
- Responding to all rental inquiries and tracking prospects with regular reports to the corporate office.
- Managing both accounts payable and accounts receivable.
- Ensuring leases are executed in accordance with corporate policy and VRLTA regulations.
- Managing the maintenance staff to ensure timely completion of work orders, unit inspections, and preparing units for occupancy.
- Overseeing property expenditures to ensure adherence to the budget.
- Implementing and managing renewal programs to maintain tenant satisfaction.
- Organizing and maintaining tenant files, ensuring they are neat and up-to-date.
- Ensuring clear communication with tenants and maintaining a strong community presence.
- Regularly inspecting the property and walking the community to maintain its appeal.
- Planning and hosting resident events to foster a sense of community.
- Conducting market surveys and making recommendations for rent adjustments or concessions as needed.