Senior QA Engineer

Linden Lab

  • San Francisco, CA
  • $124,000-168,000 per year
  • Permanent
  • Full-time
  • 6 days ago
Our Story and PurposeLinden Lab develops platforms that empower people to create, connect, and thrive through transformative virtual experiences. Since our founding in 1999, we've been at the forefront of the creator economy, building platforms that inspire limitless imagination and innovation.In 2003, we revolutionized the virtual world with the launch of Second Life-a vibrant, user-driven community where creativity knows no bounds. With nearly two billion user creations and a flourishing $650 million economy, Second Life continues to be a global hub for collaboration, self-expression, and entrepreneurship.We believe our strength lies in diversity-of perspectives, experiences, and ideas. Our values are rooted in organizational health, strengths-based leadership, and the belief that collaborative teams are stronger than individuals.At Linden Lab, you'll be at the cutting edge of virtual worlds, shaping the future of immersive experiences. Whether you're building innovative tools or fostering a welcoming community, you'll find a place to belong, thrive, and be unapologetically yourself. We invite you to come as you are.Your MissionAs a Senior QA Engineer, you'll be the champion of quality and reliability across our products. This hands-on independent contributor role includes designing test strategies, building automation frameworks, and partnering with developers, product managers, and support teams to deliver a seamless experience for our residents.Reporting to the QA Supervisor, you'll embed quality into every stage of development by streamlining processes, expanding automation with AI, and applying practices that make the team more effective. The work you deliver will directly influence how our products perform for residents, raising reliability and strengthening the trust they place in us.The assigned worksite for this role is our San Francisco headquarters, and in-office presence is required Monday through Thursday.How You'll Grow With UsAt the Lab, you'll experience the best of both worlds: the stability of an established company with over 20 years of expertise and the dynamic momentum of a startup driven by continuous progress. You'll have the unparalleled opportunity to forge meaningful relationships, design impactful systems, and craft strategies that shape the future of virtual experiences.Our vibrant San Francisco office is designed to spark creativity and ingenuity. With spaces built for brainstorming, team building, and spontaneous conversations, you'll find daily opportunities to connect, share ideas, and contribute in meaningful ways. You'll also work closely with teammates and engage directly with leadership, gaining the mentorship, visibility, and development opportunities that help you grow with confidence. We believe in the power of in-person connections to cultivate community and inclusion, ensuring that your ideas are valued, your contributions celebrated, and your impact deeply felt.The Impact You'll Drive
  • Develop and maintain comprehensive test strategies and plans to ensure full coverage of complex features and systems, including creating, executing, and refining test scripts to safeguard product reliability.
  • Identify, document, and manage software defects in Jira/GitHub with clear reproduction steps, prioritization, and risk context, ensuring timely communication and collaboration with Product, Engineering, and Support teams to drive resolution.
  • Lead and expand automation efforts, designing, implementing, and maintaining front and back-end automated test suites to enhance reliability, improve delivery speed, and support modern engineering practices.
  • Act as a QA representative in planning and execution, providing estimates, priorities, and risk assessments during sprint planning, triage, and major project meetings, while driving QA coverage and serving as the primary QA lead on significant projects or releases.
  • Analyze metrics and implement process improvements to uncover trends, streamline QA workflows, shorten feedback loops, and enhance overall test effectiveness and engineering efficiency.
  • Contribute to documentation and knowledge sharing, including test plans, process documentation, onboarding materials, and leading quarterly knowledge-sharing sessions or demos to elevate QA expertise across the team.
  • Mentor and support team members, fostering technical growth, promoting best practices, and building a culture of collaboration and continuous improvement.
  • Leverage AI and modern tools to accelerate test automation, documentation, and workflows, sharing best practices to help the team effectively integrate AI into QA processes.
How You'll Shape Our FutureAt Linden, we celebrate all the dimensions of diversity, including diversity of experience. We recognize that candidates applying for this role will be most successful if they bring the following with them:
  • 5+ years of QA engineering experience with expertise in functional, integration, and regression testing across multiple platforms, including web application backend services, content creation tools, and mobile environments.
  • Bachelor's degree in Computer Science or equivalent training and experience, with strong adaptability to learn and apply new languages such as Python, Shell scripting, Lua, and C++.
  • Proven proficiency with automated test frameworks like Playwright, BDD, or similar, designing scalable front and back-end automation and integrating automated test runs into CI/CD pipelines, including leveraging AI tools.
  • Strong analytical and independent work skills, with the ability to triage complex issues, balance risk, prioritize effectively, and communicate clearly with technical teams and external stakeholders.
  • Exceptional attention to detail and documentation skills, including writing clear, thorough test plans and maintaining concise QA documentation that supports knowledge sharing and training across the team.
  • Curious and growth-oriented mindset, with enthusiasm for continuous learning, creative problem solving, and sharing technical expertise to enhance team processes and efficiency.
  • Proven contributions to QA innovation and collaboration, including delivering viewer automation, supporting mobile initiatives, conducting viewer triage for Firestorm bugs, maintaining strong resident communication, and advancing the team's knowledge base and training efforts.
If you don't meet every requirement listed for this role, we still encourage you to apply. Too often, the confidence gap or imposter syndrome keeps exceptional candidates from taking the leap-and we don't want that to hold you back. If you believe in our mission and in your ability to make an impact, we want to hear from you!The Fine PrintPay Transparency NoticeLinden Lab's Total Rewards philosophy is rooted in fairness, equity, and an unbiased approach to compensation, paired with competitive benefits across all locations where we operate.For this San Francisco Bay Area-based role, the salary range is $124,000 - $168,000, with a midpoint of $146,000.New hires start between the minimum and midpoint of the applicable geo-defined range, with final base pay determined by several factors, including experience, skills, competencies, internal equity, and market data calibration.In addition to base pay, this role is eligible for awards under our Equity Incentive Plan (EIP) and a generous benefits package that includes comprehensive medical, dental, vision, and 401(k) plans. Our talent partners will provide more details during the hiring process.Essential Role Functions & Work EnvironmentThe details below outline the core functions and work environment required for this role. Linden Lab is committed to providing reasonable accommodations to support individuals with disabilities in performing these essential duties.
  • Perform focused, computer-based tasks and collaborate effectively with coworkers in a dynamic, in-office environment. While some remote collaboration may occur, in-office presence is an essential requirement of this role to foster creativity, teamwork, and spontaneous problem-solving.
  • Communicate clearly and effectively through typing, using hands and fingers for keyboard tasks.
  • Maintain the ability to sit, stand, or remain stationary for extended periods (up to eight hours) during calls, meetings, or collaborative sessions, with ergonomic workstations and tools provided.
  • Sustain prolonged attention on a computer monitor to perform tasks requiring visual focus and attention to detail.
  • Operate office equipment and handle materials as needed for presentations, discussions, or team activities.
  • Move freely around the office to attend meetings, participate in team activities, and contribute to shared responsibilities, supporting a collaborative and engaging workplace culture.
  • Travel may be required for business meetings, team summits, or company events, where in-person participation is an essential part of the role to foster collaboration, alignment, and engagement.
Our Commitment to Equal OpportunityAt Linden Lab, we know that great work can't happen without a diverse team and an inclusive environment. That's why we intentionally seek out individuals with a wide range of strengths, backgrounds, experiences, and perspectives. We believe this diversity gives us a competitive advantage, helping us better serve our residents, support one another, and grow both as Lindens and as individuals.We celebrate and value diversity in all its forms, including differences in thought, race, national origin, culture, age, experience, religion, economic and social status, gender identity and expression, sexual orientation, marital status, veteran status, and disability. Fostering a culture of inclusion and belonging empowers us to create and share meaningful experiences, both within our team and across the virtual communities we serve. We invite candidates from all backgrounds to apply and help shape the future of virtual experiences.Global Data Privacy NoticeYour privacy is important to us. Depending on your location, laws such as the California Privacy Rights Act (CPRA) may govern how we handle and process the personal data of job applicants. To learn more, please review our detailing how applicant data is collected, used, and protected in applicable regions.By submitting your application, you consent to the processing of your data in accordance with applicable laws and our privacy practices.

Linden Lab