Cash Application Analyst (Accounts Receivable), Financial Operations, FinOps HQ2
Amazon
- Arlington, VA
- Permanent
- Full-time
- Systemically intake, escalate, and triage vendor payments (payables and billings) contacts and issues and follow-through to resolution, including executive-level communication.
- Recognize escalation trends and identify underlying defects and root causes.
- Partner with and influence upstream and downstream teams
- Meet or exceed monthly collections goals
- Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis.
- Communicate directly with vendors to resolve invoice and billing discrepancies and ensure timely and accurate receivables.
- Work across US/Canada time zones as needed.Key job responsibilities
- Single point of contact for all billing and collections related task for strategic Govt and Commercial customers for AWS
- Understand the end to end relationship with the customers and proactively manage past due balances
- Create statement of accounts, communication plans, SOPs for specific customer accounts
- Report collections related key metrics on daily, weekly and monthly basis
- Create and share root cause analysis & write documents for dive deep sessions
- Escalate to senior leadership key issues that could impact collections
- Deliver on multiple data requests and participate in process improvement workshops
- Manage highly ambiguous situations and communicate effectively with multiple stake holdersNOTE: This job is an in-office role (3+ days a week) and is non-negotiable.A day in the life
The Accounts Receivable Analyst would be assigned a portfolio of accounts.
These accounts could belong to Government or Commercial line of business
Depending on the type of portfolio (Govt or Collections), analyst will be required to work on the entire 0-30, 30-60 and 90+ aged accounts
Analyst would be assigned a goal for each of the buckets and would be expected to meet or exceed the collections goal month over month
Performance on collections would be considered Job 1 responsibility
Analyst would also be expected to make process improvement, write documents explaining health of the accounts and build SOPs and training plans
Analyst would be responsible for reporting key metrics like, accounts worked, $ collected against goal and projected collections
Analyst would be required to update the notes and next steps in the collections tool and other places to track progressIf the collector/Analyst is working Govt portfolio, they would be required to review the claims in IPP, WAFF and make calls to Govt finance team to get status on billed claimsAbout the team
This is a strategic team with highly skilled team members with high volumes, high ambiguity and high performance standards. The work location is in Arlington VA and team members are expected to work from office.We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USABASIC QUALIFICATIONS- 1+ years of finance experience
- 2+ years of Accounts Receivable or Account Payable experience
- 2+ years of applying key financial performance indicators (KPIs) to analyses experience
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
- Experience using data to influence business decisions
- Experience in corporate finance including budgeting/planning, forecasting and reportingPREFERRED QUALIFICATIONS- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience in TM1, Data Warehouse and SQLAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.