
Personal Care Management Skills Training
- Norfolk, MA
- Permanent
- Full-time
- Bilingual preferred in any language
- Full time position, 35 hours a week
- Monday - Friday
- 8:30 am to 4:30pm
- Travel required, cover a 60 mile radius of your home address
- Must have a valid driver's license and reliable vehicle to travel throughout assigned service area
- Mileage reimbursement
- Follow-up on assigned referrals in a timely manner as determined by contract.
- Assess consumers' ability to manage PCA services.
- Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
- Maintain confidentiality in all consumer related issues.
- Attend in-service, supervision and staff development meetings when requested by manager.
- Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
- Demonstrate a commitment to the Independent Living philosophy of consumer control.
- Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
- Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines:
- Assigned referrals and intake documentation
- Service Agreements and Assessments for re-evaluations
- Supportive documentation for intakes and re-evaluations as needed
- Return all phone calls from surrogates and consumers within 48 hours.
- Work within policies to complete and submit internal requirements:
- Progress Notes
- Dayforce, Outlook Schedule
- Mileage and Expense Forms
- Follow up with Manager and/or Program Assistant on requests for skills training and tracking reports:
- Non-billing, overbilling and ineligible consumers
- Major problems requiring skills training
- Consumer status updates
- Quarterly and Annual Reviews
- Perform other duties as assigned by the Skills Trainer Manager
- Experience providing services for persons with disabilities and knowledge of PCA programs is preferred.
- Experience or education in teaching or counseling is helpful.
- Knowledge of community resources and social service systems is beneficial.
- Excellent communication, organizational, and writing skills.
- Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
- Specialized training provided as needed.
- Bachelor's Degree preferred; GED or High School Diploma required.
- Travel is required for this position. Must have a valid driver's license and reliable vehicle to travel within assigned service area.
- Sign on bonus
- Referral bonus
- Work/Life Balance - flexible work schedules
- Paid time off - 25 days per year for full time staff
- 14 paid Holidays
- Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
- Basic Life, Short Term and Long Term Disability
- On-site gym (Stoughton Location) and wellness initiatives
- Annual Reviews with merit based increases
- Employee Recognition Program
- Financial Wellness - 403(b) Retirement Plan with matching
- Continuing Education, Training and Advancement opportunities