Dispatcher

Labcorp

  • Portland, OR
  • Permanent
  • Full-time
  • 2 days ago
Within our West Division Dispatch team, this role assigns the pickup and delivery of specimens and cargo, to enable timely test results for our patients and clients.Dispatch serves as a key communications hub for Logistics, and the position entails extensive support of couriers in the field, facilitation of third-party services, and collaboration with other team members and departments.Successful outcomes are ensured through adherence to established procedures and best practices, along with a mindset geared toward superior accuracy, efficiency, and spontaneous problem-solving. This is a dynamic, challenging, and fast-paced position, complimented by strong teamwork and a commitment to the strategy and goals of the organization.All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.Work Schedule:
  • Sunday, 1:30pm - 10:00pm
  • Monday & Tuesday, 2:30pm - 11:00pm
  • Wednesday & Thursday, 10:00am - 6:30pm
Work Location: 1225 North East 2nd Ave. Portland, OR 97232 (HYBRID POSITION)Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please .Job Responsibilities:
  • Utilize route management software to schedule, coordinate and dispatch specimen pickups
  • Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
  • Responsible for specific service area to ensure best possible solutions for client
  • Achieve location productivity and expense targets while meeting customer expectations
  • Ensure a balance between customer response time, accuracy and cost/productivity targets
  • Follow standard procedures for field requests for service and dispatching calls
  • Problem solve and provide potential resolutions for any specimen related issue
  • Utilize multiple databases to process requests and inquiries
  • Performs a variety of administrative/clerical duties as needed
Job Requirements:
  • High school diploma or equivalent
  • Prior experience in logistics, customer service or operations
  • Experience working in a medical courier environment is preferred
  • Familiarity with route management software is a plus
  • Basic computer and typing skills; Proficient in Microsoft Office
  • Strong communication skills; both written and verbal
  • Excellent organizational and time management skills
  • Strong attention to detail with the ability to multitask
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!Labcorp is proud to be an Equal Opportunity Employer:Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.We encourage all to applyIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our or contact us at For more information about how we collect and store your personal data, please see our .

Labcorp