Job DescriptionJob Title:Shop Foreman / Lead Automotive TechnicianLocation:6800 S Pierce St, Littleton, CO 80128, USAJob Overview:The Shop Foreman / Lead Technician is responsible for maintaining workflow and work distribution among technicians. This role works closely with the Service Manager to oversee the quality of work on our guests vehicles and shop efficiency.We are looking for technicians/mechanics who are energetic, upbeat and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what’s right for our guest.Responsibilities include, but are not limited to:
Work with the service department to distribute work to technicians
Manage and oversee individual technician workloads and overall workflow in the service area
Oversee technician team progress through internal training requirements and coach technicians to prepare for certifications
Train and mentor new technicians
Help other technicians diagnose and repair vehicles when necessary (i.e., misdiagnosis, employee development, etc.)
Conduct quarterly technician performance touchpoints to establish and monitor the progress of career goals and employee performance
Manage technician team-building opportunities
Educate technician team to uphold brand and quality standards of the team to troubleshoot customer concerns quickly and effectively
Manage and maintain shop supplies and equipment
Monitor bulk fluid levels
Monitor shop efficiency through technician hours reports and ticket audit process
Manage scan tool subscriptions
Distribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organization
Manage and oversee technician work schedule
Enforce safety regulations and protocols
Work closely with the service department and effectively communicate customer concerns and assist with customer complaint resolution when necessary
QualificationsQualifications:
Positive attitude and a desire to serve guest
7+ years of experience as an automotive technician/mechanic
Excellent automotive diagnostic skills
A strong investment in tools
Ability to Flag 30+ hours per week - depending on shop needs
ASE A1-A8 Certifications required, Master L1 preferred
Capable of diagnosing and repairing all makes/models of vehicles
Meet or exceed hourly goals
Aptitude for learning additional skills and processes
Professional appearance and strong communication
A desire for long-term career development
Physical Requirements:
Occasionally lift and/or move over 50 pounds
Be able to work with tools on vehicles lifted above their head
Work in tight spaces as dictated by the vehicle’s needed repair
Have the needed dexterity in order to efficiently use hand tools
Walk/stand for the majority of their workday
Drive manual transmissions vehicles
Efficiently navigate a computer
Additional InformationChristian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
