Ticket Seller

• Process single ticket sales at the box office and assist with group sales when requested.
• Make simple arithmetical calculations and count and handle money with speed and accuracy.
• Opens and or closes ticket window as required.
• Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
• Completes daily ticket sales report. Keeps accurate daily balance sheet of cash, checks, credit cards, vouchers, and coupons received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.
• Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
• Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating, events, and building policies. Gives information concerning coming attractions.
• Files various records and reports. Performs related clerical work as assigned.
• May perform other duties as assigned.

• Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast paced environment.
• Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Understand and work from general instructions, specifications, blueprints, sketches and seating charts.
• Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Organize and prioritize work from event overviews and task lists to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintain a client service oriented attitude.
• Ability to work long and irregular hours that may vary due to functions and includes day, evening, weekends and holidays.

• Work in a fast paced environment.
• Work independently, exercising judgement and initiative.
• Remain flexible and adjust to situations as they occur.

• Operate computerized ticketing system and standard office equipment.

• Cash handling experience is preferred.
• Must be able to pass a Background and Credit Check.

ASM Global