Crisis Case Manager B
Bay Area Turning Point Inc.
- Webster, TX
- $21.63 per hour
- Permanent
- Full-time
Department: Client Services Program Reports to: Crisis Intervention Manager
Effective Date: Pay Rate: $21.63 per hour
$45,000 per yearPosition Overview:
Crisis Case Manager B is responsible for providing direct support to victims of domestic and sexual violence. Assist shelter residents with setting and achieving goals that lead to recovery and self-sufficiency, including identifying and connecting clients to victim assistance needs, resources and referrals to include counseling, legal, and medical intervention.HOURS: 40 hours weekly or as necessary to achieve program objectives, tasks, activities and responsibilities.
Work schedule to Include: Sunday - Off; Monday – 10 am to 7 pm; Tuesday/Wednesday/Thursday – 8:30 am-5 pm; Friday – 8:30 am to 4:30 pm; Saturday – Off with the flexibility to work non-traditional hours.Essential Duties and Responsibilities:
- Ensure each new resident has completed case management within 72 hours of intake and allow availability of a minimum of once weekly thereafter to facilitate goal setting and safety planning
- Conduct case management with shelter residents to include goal setting regarding recovery and self-sufficiency needs to include but not limited to physical, mental and emotional wellness and other services as necessary
- Provide an initial assessment to all families entering the shelter program for interest and connection to BATP’s Early Childhood Resiliency Program to address counseling and medical intervention needs.
- Direct referrals for counseling and medical intervention with a concentration for children ages 0-8 to BATP’s Early Childhood Resiliency Program.
- Provide victim information to shelter clients, including referrals to the legal assistance/advocacy staff as appropriate
- Maintain accurate documentation and records of casework activities
- Provide crisis intervention assistance to residents and prospective residents
- Collaborate with other public resources to get the best results possible for each family
- Assist residents with transportation as needed
- Assist with coordinating events, workshops and programs for residents
- Assist with providing coverage for the 24-hour shelter facility and crisis hotline.
- Serve as an advocate on-call for both Non-Residential and Residential assistance on a rotation schedule.
- Attend staff meetings and assigned network meetings monthly.
- Other duties as assigned.
- Minimum of 2 years of case management or related experience.
- 4-year degree in a related field – psychology, sociology, social work, human services; or, 6 years of evidenced successful experience in a related setting
- Must pass a criminal background check, motor vehicle report, and reference checks.
- Must have a clean driving record/automobile insurance coverage/be insurable/ have at least three years of verifiable driving experience.
- Provide proof and maintain personal automobile insurance coverage.
- Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
- Must have a clean driving record/ have automobile insurance coverage and be insurable/ have at least 3 years of verifiable driving experience.
- Computer knowledge of programs including Microsoft Office Suite.
- Demonstrate leadership, communication, and problem-solving skills in a manner that encourages and empowers residents to seek remedies for positive changes.
- Be knowledgeable of community resources.
- Sensitivity regarding the issues of family violence and sexual assault and ability to remain calm in crisis situations
- Ability to demonstrate critical thinking skills to assist with in-the-moment issues or crises.
- Ability to work in a residential program and understand the dynamics of communal living