Premium Club Attendant, Progressive Field

Delaware North

  • Cleveland, OH
  • $14.00 per hour
  • Permanent
  • Full-time
  • 14 days ago
The opportunityDelaware North Sportservice is searching for seasonal Club Attendants to join our team at Progressive Field in Cleveland, Ohio. As a Club Attendant, you will be responsible for providing exceptional guest service to fans and guests within the stadium's premium clubs.You will assist with food and beverage services, maintaining a clean and welcoming environment and addressing guests needs in a professional and timely manner.If you are looking for a fast-paced role offering opportunity, and potential to learn where your efforts are rewarded, apply now.Pay $14.00 - $14.00 / hourInformation on our comprehensive benefits package can be found at .What we offerWe care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.What will you do?Greet guests upon arrival with a warm, professional, and friendly demeanor.Provide attentive service to all guests within the premium club and suite areas.Assist with setup, stocking, and breakdown of food and beverage stations.Ensure tables, seating areas, and bar spaces are clean, organized, and presentable at all times.Monitor guest needs and proactively provide assistance to enhance their experience.Collaborate with catering, operations, and guest services teams to deliver seamless service.Respond to guest inquiries, concerns, and special requests quickly and effectively.Uphold all safety, sanitation, and alcohol service guidelines.Represent the organization in a professional manner, maintaining the highest level of customer service.More about youPrevious experience in hospitality, customer service, or food & beverage preferred, but not required.Strong interpersonal and communication skills with a positive, team-oriented attitude.Ability to multitask and remain calm in a fast-paced environment.Comfortable standing for extended periods and walking throughout premium spaces.Must be at least 18 years oldAbility to work a flexible schedule, including nights, weekends, and holidays during the baseball season.Physical requirements
  • Ability to lift up to 50 pounds
  • Ability to stand and walk for entire length of shift
  • Exposure to variable temperatures
  • May be required to work in narrow spaces
Who we areDelaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.Together, we're shaping the future of hospitality - come grow with us!Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Delaware North