Director, Middle Office - Securities & Account Reference Data
T. Rowe Price
- Baltimore, MD
- Permanent
- Full-time
- Influences leaders to set new protocols and policies to administer a broad range of solutions, leveraging specialized expertise to ensure proper controls and validations are in place and that activities are accurate and compliant. Leads across teams in identification of quality, accuracy, or compliance deficiencies and corrects; may serve as a final reviewer for complex reconciliations. Trains less experienced peers and support staff on preventing errors and interpreting process controls. Develops, with leadership, implementation plan, refined operating processes and controls.
- Influences control standards across the management team. Fosters the relationship across Global Investment Operations, relationship managers, portfolio managers, custodians, and clients to ensure the collection, analysis, and communication of information that impacts accounts. Identifies, develops, drives, and implements strategy for risk measurement, risk reduction, and process improvement. Drives accountability and ownership within the leadership team to manage complex queries from internal or external clients and follows through to resolution.
- Creates standardization for highly complex client or product requirements. Guides leaders on problem solving by critically questioning and analyzing practices that impact adjustments needed to internal and external books and records and performs a final quality review, confirming resolution. Monitors risk and acts as subject matter expert when building end-state infrastructure of outsourced providers for key and high-profile accounts.
- Influences changes to maintain a competitive edge in the industry and to manage risk to the firm. Establishes controls, checks and validates third-party reconciliations; provides direct feedback to third-party providers on their performance and quality, responsible for resolution. Leads partnership with clients and internal stakeholders to prepare account outsourcing plans; stewards account transition process to the end-state infrastructure of outsourced providers that will have impact across clients and internal stakeholders.
- Creates periodic report templates and dashboards outlining relevant operational metrics like error or recalculation rates, client satisfaction, responsiveness, time to resolution, etc. Provides analysis of metrics and develop recommendations to address deficiencies. Collaborates with management to prepare and implement solutions.
- Builds scalable solutions to automate processes.
- Bachelor's degree or the equivalent combination of education and relevant experience AND
- 10+ years of total relevant work experience
- Deep security reference knowledge and the supporting processes/controls
- Industry experience within Investment or Asset Management firm
- Solid understanding of complex securities and securities attributes
- Subject matter expert regarding individual securities instruments (i.e. stocks, bonds, derivatives, etc)
- Experienced with Bloomberg securities attributes and security master data across a range of asset classes (i.e. equities, fixed income, derivatives, etc)
- 5+ years of People management experience
- Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
- Flexible and remote work opportunities
- Health care benefits (medical, dental, vision)
- Tuition assistance
- Wellness programs (fitness reimbursement, Employee Assistance Program)