
Hotel Food & Beverage Manager
- Harrisonburg, VA
- Permanent
- Full-time
- Manage the daily operations of the Food & Beverage department
- Supervise menu development, staff management, customer service, budgeting, and scheduling for the team
- Conduct regular analysis of guest satisfaction ratings and provide recommendations for continuous improvement
- Oversee recruitment, training, and performance of the staff to ensure exceptional service standards
- Develop and update operational plans and schedules to enhance team efficiency
- Monitor and control product, supply, and labor costs effectively
- Plan and execute flawless catering events
- Collaborate with various hotel-wide teams to improve customer service and operational efficiency
- Implement innovative strategies to drive revenue growth
- Mentor and coach team members to facilitate their professional growth
- Organize engaging promotional activities and events
- Offer guidance and assistance for the team's continuous development
- Create appealing daily specials
- Attend monthly profit and loss meetings for financial updates and insights
- Implement and monitor cost control measures
- Inspire the team to take us to the next level
- Must have a minimum of 2 years of experience overseeing food & beverage operations, hotel experience a plus
- A high school diploma or equivalent is required, and an associate's degree in hospitality management is preferred
- Must demonstrate a deep understanding of current culinary trends and best practices for portion control and presentation
- Knowledge of and adherence to local, state, and national health and safety regulations are essential
- Excellent communication, customer service, leadership, and teamwork skills are required
- Basic knowledge of accounting principles is necessary
- Strong attention to detail is a key requirement for this role
- Proficiency in both oral and written communication is essential
- Must be high-energy and results-driven
- Demonstrated expertise in food and beverage cost controls is necessary
- Full availability for flexible scheduling is required
- Strong operational knowledge of both front-of-house and back-of-house functions
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.