Parts Coordinator
- Charlotte, NC
- $25.00 per hour
- Permanent
- Full-time
- Competitive salary pay – paid weekly, every Friday
- Full benefits within 30 days
- Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
- 401(k) match program
- Unlimited PTO, holidays, and sick time
- Commitment to your safety through boot and prescription safety glasses reimbursement
- Career and learning development with an extensive training program
- Employee referral program, up to $1,000 bonus
- ASE certification program with fee reimbursement and bonus
- Employee recognition platform that includes opportunities to redeem points for merchandise
- Employee Assistance Program (EAP)
- 24/7 nurse triage line
- Employee discounts on cell phone service and entertainment tickets
- Employee resource groups (ERGs) that foster inclusion
- Build and maintain set amount clients and internal customers
- Work with internal customers in a professional, courteous manner
- Become familiar with client’s vehicle assignments
- Locate parts that are difficult to find and negotiate with vendors to ensure the best deal
- Accurately quote parts and input information into our management system
- Track lost sales
- Assist other parts coordinators when necessary
- Perform other duties as assigned
- Minimum 3 years’ experience in a highly competitive market; prior success selling wholesale auto parts particularly in aftermarket industry preferred
- Exceptional phone skills: positive, enthusiastic, and attentive tone to help the internal customers feel comfortable during the conversation, clear enunciation, exceptional listening skills
- Excellent negotiation, interpersonal and communication skills (both written and verbal)
- Knowledgeable and Passionate about exceptional customer service
- Ability to build and maintain lasting business relationships
- ASE certifications in P1 and P2 preferred.
- Results focused, producer, closer, committed to growth
- Experience with POS system a plus
- Proficient in MS Office applications, specifically MS Word and Excel preferred
- Time management and organizational skills
- Multi-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus
- Ability to act and operate independently to accomplish objectives
- Position requires an individual with an outgoing and assertive personality to take initiative, be pro-active, be very positive, and have a “can-do attitude.”