Technology Rollout and Support Specialist
Vista Prairie Communities
- Champlin, MN
- $70,000-90,000 per year
- Permanent
- Full-time
- Personalized Care: Bring joy and compassion to our residents
- Competitive Pay: $70,000-90,000/yr + credit for experience
- Schedule: This is a full-time position with up to 70% travel required
- Supportive Team: We value our team members as much as our residents
- Quick Hiring: Apply today and hear back within 48 hours
- Provide hands-on IT support and troubleshooting across multiple Vista Prairie Communities sites
- Implement new technology solutions aligned with the organization’s Technology Investment Roadmap
- Maintain and support the organization’s technology infrastructure
- Facilitate technology adoption and empower team members to effectively use tech tools in daily operations
- Serve as a strategic and technical resource to improve care delivery through technology
- Coordinate technology initiatives and support across multiple community locations
- Promote user enablement by offering guidance and training to ensure confident tech use
- Help ensure smooth information system operations and enhanced service delivery to residents
- Play a key role in improving resident care through effective tech integration
- Willingness and ability to travel regularly to all Vista Prairie communities
- The ideal candidate is going to be at the higher level of the Service Desk (Level 2 or 3) or a Sys Admin with an emphasis on helping larger groups of people learn and adopt new/complex technologies while simultaneously showing a deeper understanding of technologies. We use (Electronic Medical Records - Eldermark, Microsoft 365, Entra ID, Learning Management Systems, Reporting Tools - Power BI, Nurse Call Systems, and Cyber Security).
- Bachelor's degree in Information Technology, Computer Science, or related field, OR equivalent combination of education and experience required
- 4+ years of hands-on experience in technology support and system implementation, preferably in healthcare or senior care settings required
- Advanced certifications in healthcare technology systems or senior care technology are required
- Project management certification (PMP, Agile, or similar) preferred
- Valid driver's license and reliable transportation – ability for high levels of travel throughout MN, WI, IA, required
- Paid Time Off and Holiday Pay
- Health, Dental, & Vision Insurance
- Flexible Spending Account
- Life Insurance
- Short Term Disability and Long Term Disability
- 401K
- Employee Referral Program
- Employee and Educational Assistance Programs