Veterinary Client Service Representative

Pathway Vet Alliance

  • Nashua, NH
  • $18.00-19.00 per hour
  • Permanent
  • Full-time
  • 24 days ago
DescriptionPosition at Clark Veterinary HospitalClark Veterinary Hospital is in search of a full-time Veterinary Client Service Representative to join our growing team!We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more!Our Ideal Candidate:An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 30-40 hours per week, including some weekends and Holidays.Job Duties:
  • Communicating via phone, email, and in person with clients and actively listening to their concerns.
  • Utilizing computer information system to accurately enter client/ patient information, update and maintain medical records.
  • Processing client payments and invoices.
  • Scheduling and confirming appointments with patients.
  • Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
  • Other administrative duties as needed.
Job Requirements:
  • High School Diploma or equivalent, AAS or higher preferred.
  • At least 6 months of customer service experience.
  • Veterinary hospital experience is preferred, however not required.
  • Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.
Compensation negotiable based on credentials and experience with a starting rate ranging from $18-19/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

Pathway Vet Alliance