Enterprise Hardware Provisioning Center Technician - Corporate (Las Vegas)
Caesars Entertainment
- Las Vegas, NV
- Permanent
- Full-time
- Perform hardware provisioning activities, including configuring, imaging, and testing equipment according to specified requirements.
- Maintain accurate records of hardware inventory, including tracking serial numbers, models, and configurations.
- Collaborate with cross-functional teams to coordinate hardware provisioning activities and ensure timely delivery of equipment.
- Troubleshoot hardware issues and perform repairs or replacements as necessary to maintain optimal functionality.
- Conduct quality control checks on provisioned hardware to ensure adherence to standards and specifications.
- Monitor and maintain stock levels of hardware components and accessories, and coordinate with procurement to replenish inventory when needed.
- Assist in the development and improvement of hardware provisioning processes and procedures.
- Provide technical support and assistance to end-users regarding hardware-related issues.
- Stay updated on the latest industry trends, technologies, and best practices related to hardware provisioning.
- Manage decommissioning of old devices.
- Able to drive a company vehicle for deliveries or pickups. Requires passing of a driving history review.
- High school diploma or equivalent; additional technical certifications or training is a plus.
- Proven experience as a hardware technician or in a similar role.
- Strong knowledge of hardware components, configurations, and troubleshooting techniques.
- Familiarity with imaging and provisioning tools and software.
- Excellent problem-solving and analytical skills.
- Strong attention to detail and accuracy in work.
- Ability to work independently and as part of a team in a fast-paced environment.
- Good communication and interpersonal skills.
- Ability to prioritize tasks and manage time effectively.
- Physical ability to lift and move heavy equipment as required.
- Comfortable working in a fast-paced technology environment.
- Willing to complete tasks under strict time constraints, which may require long, off-hour and weekend work.
- Willing to work on-site at any of our casino resorts, which may include exposure to noise, smoke, and populated areas.
- Superior verbal, written, and presentation communication skills.
- Proficient in all MS Office tools.
- Nimble, and able to react quickly to changing business needs.
- Ability to facilitate discussion and drive consensus.
- Able to work effectively and efficiently toward detailed goals in a complex, matrixed environment with ever-changing demands.
- Solid organizational skills, including attention to detail and multitasking skills.