Mechanic I
- Fort Wayne, IN
- $18.25-22.25 per hour
- Permanent
- Full-time
- Deliver exceptional customer service, ensuring timely and high-quality onsite repair services for all assigned work orders.
- Enforce equipment and tool safety protocols, ensuring secure and proper usage.
- Oversee the lawful handling, storage, and disposal of hazardous materials as required.
- Complete necessary warranty paperwork and submissions promptly in accordance with manufacturer guidelines.
- Maintain accurate daily documentation of performed work and progress.
- Preserve a safe, clean, and organized shop environment in alignment with managerial expectations.
- Manage special order parts for work orders as necessary.
- Perform service tasks in a safe and efficient manner, adhering to manufacturer specifications.
- Utilize computer systems to identify parts, troubleshoot issues, document repairs, order components, and process claims.
- Perform preventative maintenance and intermediate level servicing on customer and company-owned machines.
- Assist in loading and unloading customer machines for repairs and deliveries.
- Interpret and comprehend operating and repair manuals, system diagrams, blueprints, and drawings.
- Exhibit effective communication skills, interacting professionally with diverse audiences, including customers, for sales support and education purposes.
- Provide regular work updates, highlighting completed tasks, identified issues, and forthcoming schedules.
- Assist in the loading and unloading of customer and company-owned machinery for repairs and deliveries.
- Engage in preventative maintenance and basic servicing of customer and company machines.
- Participate in equipment sales processes when required.
- Manage multiple priorities, effectively organize workloads, and meet established deadlines.
- Safely operate various machinery and equipment, such as forklifts, gantry cranes, electric hoists, servicing tools, diagnostic equipment, and multimeters.
- Utilize general office equipment, including keyboard operations, for routine tasks.
- Participate in cross-training for flexibility in various departments and responsibilities.
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
- Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned.
- Intermediate to advanced mechanical skills encompassing small engine, diesel, and hydraulic systems diagnostics and repairs.
- Proficiency with Microsoft Office software
- Proficiency in navigating and utilizing in-store technology resources, including CRM software, diagnostic programs, barcode scanning systems, and wireless handheld devices.
- Ability to work independently without frequent supervision.
- Ability to maintain a seated or standing position for extended durations.
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
- Able to navigate and access all facilities.
- Skill to effectively communicate verbally with others, both in-person and via electronic devices.
- Close vision for computer-related activities.