Restoration Project Manager/Estimator
- Brattleboro, VT
- $65,000-100,000 per year
- Permanent
- Full-time
- Oversee Franchise processes relating to customers and take care of customer needs
- Manage relationships with centers of influence (COIs)
- Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
- Manage job file documentation, job profitability, and efficiencies
- Train, manage, and recruit production personnel
- Create and/or review job scopes and ensure accuracy and clarity
- Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently
- Project Estimation and Management
- Monitor, communicate and respond to customer needs/concerns
- Valid driver's license required
- No major driving violations within the past 3 years
- Effective written and oral communication • Intermediate math skills
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Proficient with Microsoft Office
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
- Ability to sit/stand/walk for prolonged periods of time
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
- Xactimate Software experience preferred but not required
- Availability to lead an on-call team on a rotating schedule
- Availability to work overtime during storm events and times of high call volume