Delivery Driver/Curbside Specialist
Jars Cannabis
- Ypsilanti, MI
- $14.00-15.00 per hour
- Permanent
- Full-time
- Deliver orders to customers in an efficient and timely manner
- Works scheduled shifts and follows the company's attendance policy
- Follows all delivery safety and CRA rules policies
- Timely and effective communication when issues arise while making deliveries
- Promoting the perks of being a JARS customer (Loyalty Program, Referrals, etc.)
- Verifies correct cash amounts during transactions
- Responsible for reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
- Understands the operations of curbside and can fill in when needed
- Verifies customer information upon delivery per CRA rules and regulations
- Escalates customer issues to upper management when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Fills in when short-staffed and is willing to be cross-trained
- Follows and integrates JARS company policies and procedures with on-the-job interactions, tasks, and behaviors
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Manage documents associated with medical cannabis delivery ensuring that proper documents are kept and manifests are returned completed and ready for filing
- Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment
- Minimum 1 year of delivery experience is preferred, but not required
- Acquired knowledge of cannabis strains and applications
- Must be able to handle fast-paced situations and multi-task
- Must have a valid drivers license
- Must pass a MVR background check
- Exceptional interpersonal, communication and customer service skills
- Uses basic math skills
- Must be 21 years of age or older
- High school diploma or General Education Diploma (GED) is required
- Must be willing to submit to a background check
- Company vehicle (unmarked)
- GPS and vehicle safety system
- Company Cell Phone (for delivery utilization only)
- Requires prolonged driving and/or constant back and forth walking
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- Employee Assistance Program
- Health, Dental & Vision Insurance (full-time employees only)
- 401(k) Plan
- Paid Sick Leave
- Employee Discount
- Internal Growth Opportunities
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid training
- Vision insurance
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
- Tips