Medical Assistant

• Understands and performs office procedures, after reasonable training. Only performs clinical procedures (i.e., injections) signed off to perform.
• Assesses patient's general condition and takes vital signs, weight, medications, and dosage review.
• Documents of all activities/interventions, patient/family responses, medication dispensed/prescribed, phone calls, etc., in the electronic medical record.
• Ensures follow-thru on all patient needs that come through the clinical office and communicate with COS on any patient issues.
• Adheres to infection control/safety guidelines, and confidentiality policies.
• Using a computer for patient charting, test ordering, secure patient communications, and appointment scheduling as needed.
• Pays attention to detail and keeps work/office/common area(s) clean, orderly, and organized
• Cleans exam and procedure rooms between patients at end of day, following established cleaning protocols and in accordance with OSHA guidelines for safety.
• Assists in re-stocking supplies in exam and procedure rooms and helps monitor supplies levels using inventory tracking and other systems.
• Packages and sterilizes surgical equipment, participates in the maintenance and general upkeep of auto-clave sterilizers, endoscopes, procedure equipment, and other materials as necessary, following established protocols.
• Collects and process urine and blood samples for testing.
• Able to maintain composure during times of confusion.
• Maintains a pleasant and courteous manner.
• Willing to assist with training new personnel.
• Willing to be cross trained to another position when necessary.
• Ensures departmental HIPAA Compliance. Communicate with the COS and/or Privacy Officer when necessary.
• Communicates with COS with back-office equipment issues that arise, causing a delay in data entry and/or work efficiency.
• Remains engaged and shares ideas to improve patient care, work efficiency, and job satisfaction.
• Follows EMC Handbook and adheres to the Dress Code.
• Other duties assigned by COS.

• Knowledge of basic nursing principles and protocols.
• Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality.
• Knowledge of medical chart reporting/records.
• Possess a strong work ethic and a desire to excel at what you do.
• Be self-motivated and have a positive attitude.
• Possess the ability to maintain professionalism and focus in a busy environment.
• Be personable, compassionate and a patient advocate.
• Skill in appropriate assessment and assistance techniques.
• Skill in appropriate use of universal precautions, safe workplace and confidentiality methods.
• Skill in health information management by appropriately charting patient data.
• Maintains up to date certification, if applicable.
• Ability to relate and deal with providers and coworkers in a positive and professional manner.
• Ability to respect fellow team members and understand the importance of teamwork.
• Ability to relate and deal with patients in a positive and professional manner.
• Ability to operate office equipment, including but not limited to, fax, copier, scanner.
• Ability to pay attention to detail.
• Ability to solve problems in a timely and effective manner.
• Ability to work under stressful conditions with little supervision.
• Ability to communicate with office Assistant, supervisors, and managers.
• Ability to respect and accept directions from office supervisors and managers.
• Ability to be flexible regarding schedule and duties.
• Ability to flexibly respond to changing demands.

• Regularly deals with multiple patient cases and potentially stressful situations.
• Risk of exposure to communicable disease, i.e., viruses, lab specimens, and air-borne pathogens.
• Regularly stoops and bends to store/move supplies.
• Must use computer to access and to enter patient information.
• Regularly receives high volume of telephone calls.
• Varied activities include sitting, walking, stooping, lifting, bending, and reaching. Must be able to exert up to 50 pounds of force occasionally.
• Must be able to use a variety of office equipment including a phone, writing instruments, PC, fax and medical equipment including stethoscope, Uro-flow machine, centrifuge, scales, blood pressure cuff.

• Must be computer literate and have a working knowledge of medical practice management systems and electronic medical records. Must have basic knowledge of medical terminology.
• Minimum of 1 year experience working as a medical assistant in a physician office.

• May be required to submit to annual TB and rubella screening and/or other immunizations per OSHA guidelines.
• Hepatitis and Flu vaccination: candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
• Follows all policies and procedures including safety and infection control
• Maintains patient and employee privacy and confidentiality

Elevate Health Management, LLC