
Manager-Area District
- Allentown, PA
- Permanent
- Full-time
- Support and develop our people. Manage a team of Operations Managers and field Specialists to grow and develop them while they achieve productivity and profitability goals of the District by delivering exemplary customer experiences.
- Drive the implementation of new company programs and initiatives by motivating and supporting the management team within the district to develop and execute action plans that meet operational and organizational objectives. Design and introduce solutions to address district-specific challenges and results.
- Deliver budgeted revenue, profit, and growth goals. Review environments and key business indicators within the district to identify current problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals. Lead the culture of the business by getting results in the right way.
- Plan, identify, communicate and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the district.
- Manage District's P&L which includes P-card expenses and all district-level line items and spend.
- Work with Operations Managers and HR Business Partner on any performance improvement plans or disciplinary actions.
- Track, foster, and motivate career development of individuals for respective teams. Identify and grow high potential colleagues to tackle new opportunities and positions in the organization.
- Strengthen District Operations team by selecting top candidates for Operations Manager (OM) positions and working with OMs to interview and select top candidates for specialist roles. Pro-actively plan staffing levels for upcoming demand and work with Recruiting to build a bench for upcoming quarters/new clients.
- Play a supporting and auditing role with operations, sales and office leadership positions.
- Provide Account Management support within territory to local or regional clients as needed/requested.
- Bachelor's Degree or equivalent combination of experience, education and training
- At least five to seven years District Manager or equivalent level position
- Strong attention to detail with background in management, sales, training, relationship development and/or excellent customer experience
- Experience analyzing financial reports, in a complex, fast-paced environment
- Successful background managing in pest control industry a plus
- Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends
- Ability to obtain and maintain licenses/certificates as required by federal, state and local regulations
- Must posses valid driver's license from state of residence