Team Leader

• Provide excellent service, top-quality food, and a clean restaurant environment!
• Execute our hassle-free philosophy: Always say YES to the guest and make it right.
• Be friendly and professional: Neat and well-groomed team members with a great attitude.
• Consistent, quick, and accurate service: Well-staffed, trained, and working with a sense of urgency.
• Serve quality food that tastes great: Only serving safe, high-quality food that looks and tastes great.
• Provide a welcoming restaurant environment: Sparkling inside and out.

• Leaders who are passionate and proud to represent Jack in the Box.
• A passion for serving food safely.
• Good team players who are respectful and have a great attitude and serve as a role model for others.
• A commitment to thrive while supervising, training, and coaching in a high-energy environment.
• Knowledge of our products, menu, policies, and standards.

• You're at least 18 years old. You have completed Team Leader training classes and certification.
• You can speak, read, and write clearly in English.
• Ability to perform and understand basic math concepts; ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills.
• You have excellent interpersonal skills, are a self-starter who takes initiative, and willingly accepts responsibility. Has a basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
• You can stand and walk approximately 90%-95% of a shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Able to listen to guests' orders, operate a cash register, and read video monitors. Ability to perform all management functions and use all workstations.

• Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
• Supervises and trains team members on workstation operations, ensures compliance with all company procedures, policies, and standards.
• Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues.
• Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
• Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.

Jack In The Box