Customer Service Representative - 1st Shift
GXO Logistics
- Olathe, KS
- Permanent
- Full-time
- Coordinate workload allocation among warehouse workers, material handlers and drivers
- Prepare work orders; troubleshoot orders and resolve discrepancies as needed
- Assign and release orders sent for loading and unloading
- Allocate and research inventory for orders
- Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
- Maintain and generate required reports
- Process, audit and file various documentation
- Proficiency in Microsoft Office
- Ability to communicate effectively with carriers, customers, employees and management
- Proven ability to multitask and prioritize workload in a fast-paced environment
- High school diploma or equivalent
- Availability to work a flexible schedule when needed
- 1 year of customer service experience
- 6 months of experience in a warehouse setting