Dispatcher

• The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

• Must be 18 years of age or older

• No high school diploma, GED or college degree required.

• No experience required and on the job training provided.

• One (1) year of prior multi-line reception experience or dispatching experience preferred

• Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

• Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

• Ensure timely and efficient movement of resources according to work orders and/or resource schedules

• Oversee all communications within specifically assigned area(s)

• Receive or prepare work orders and work schedules

• Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information

• Recognize and mitigate a variety of issues encountered within the department and other work environments

• Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources

• Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;

• Compile statistics and reports on work progress.

• Monitor daily services and provide updates and reports

• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

ABM