Sales / Customer Service Agent

Pure Life Promotions

  • Tampa, FL
  • Permanent
  • Full-time
  • 21 days ago
  • Apply easily
As the Sales / Customer Service Agent, you'll be the first point of contact, providing expert advice, scheduling services, and ensuring every customer interaction is a positive one. If you have a hidden talent for turning pest problems into pleasant solutions, HMG Pest Solutions is the perfect spot for you to shine! We need someone who can not only close a sale but also turn one-time customers into lifelong advocates for a pest-free existence.Ready to be the hero our customers deserve? Send us a line!Sales / Customer Service Agent Responsibilities:
  • Serve as the primary point of contact for all customer inquiries, providing expert advice and solutions.
  • Schedule pest control services efficiently and accurately, ensuring optimal routing and customer convenience.
  • Educate customers on pest control options, preventive measures, and long-term solutions.
  • Successfully close sales by clearly communicating the value of our services and addressing customer concerns.
  • Cultivate strong customer relationships to foster loyalty and transform one-time customers into lifelong advocates.
  • Maintain a high level of customer satisfaction through professional, courteous, and effective communication.
  • Collaborate with the Sales / Customer Service Agent team to ensure seamless service delivery and an exceptional customer experience.
  • Actively participate in ongoing training and development to stay updated on pest control techniques and product knowledge.
  • Handle and resolve customer complaints with empathy and efficiency, turning negative experiences into positive outcomes.
Sales / Customer Service Agent Qualities and Skills
  • Proven experience in a sales or customer service role, preferably in a fast-paced environment.
  • Exceptional communication and interpersonal skills, with the ability to connect with a diverse range of customers.
  • Strong problem-solving abilities, particularly in identifying and addressing customer needs related to pest control.
  • A genuine passion for helping people and ensuring their peace of mind.
  • Ability to work independently and as part of a collaborative team.
  • Results-oriented with a track record of achieving sales targets.
  • Proficiency in using CRM software and other relevant sales tools.
  • High school diploma or equivalent; some college education is a plus.
  • Prior experience in the pest control industry - particularly as a Sales / Customer Service Agent - is advantageous but not required.
Join Our TeamSo, if you're a driven individual with a knack for connecting with people, a passion for problem-solving (especially the eight-legged kind), and a desire to join a team that's genuinely making homes and businesses safer, then this is your chance to really make a difference. At HMG Pest Solutions, we're not just selling a service; we're selling peace of mind, one perfectly executed campaign and persuasive conversation at a time.
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