CNC Field Service Technician

Felder Group USA

  • Grand Rapids, MI
  • $28.00-34.00 per hour
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Job Type: Full-time
Salary: $28 - $34.00 /hour

Who We Are!

We are a well established manufacturer of high quality, precision European woodworking machines. Our equipment includes the latest technology, the highest safety standards, and we use the best raw materials to maintain quality assurance. Our goal is to continue aggressive growth by providing excellent service and the ultimate customer support that our clients have come to expect. We are a very rapidly growing company while at the same time still maintaining a small company feel. Our teams are composed of small groups of individuals who need to work well independently and without excessive "micro managing". Possibilities for advancement within our ever growing company eliminates the possibility of employees feeling as though they are in a "dead end job".

Who We're Looking For!

We are looking for enthusiastic, career minded, self-motivated individuals to fill the position of Junior to Senior Field Service Technician based in and around our Grand Rapids, MI location. A good candidate will be comfortable working both alone and with peers. Strong electrical background required.! Our technicians travel to customers across the United States; let's talk about what that means for you! If you are not located in this area please do not apply for this job.

What You'll be Doing!

As one of our service team members, you will be traveling to scheduled customers facilities to troubleshoot their FELDER & MAYER equipment. You will be performing installations, repairs, and maintenance on their FELDER equipment. The range of equipment is vast starting with smaller fully mechanical machinery all the way up to full CNC controlled machinery. When you are not traveling you will maintain the showroom setting up machines, refurbishing machines and working on the phones. We have a strong training regimen set to ensure all technicians are ready for the job!

Job Qualifications:
  • Ability to diagnose AC and DC circuits
  • Ability to diagnose pneumatic systems
  • Basic understanding of coordinate systems
  • Mechanical mindset
  • Experience with PLC Systems welcome
  • Excellent phone and communication skills
  • Computer expertise a MUST - software skills an extra benefit
  • Ability to travel extensively/for multiple days/overnight
  • Prior service experience is welcome.
  • Assist in training other Felder Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
  • Health/Vision/Dental benefits
  • Retirement plan
  • Vacation and Sick Time
  • Holidays off
  • Most weekends off!
  • Opportunity for advancement
  • Hourly wage with incentives available
  • Opportunity to work overtime when necessary
**This position requires the ability to:
  • Sit or stand for long periods of time
  • Lift heavy objects
  • Utilize a wide range of tools
  • Conduct work mostly onsite at customer's facility.
  • Ability to travel extensively/for multiple days/overnight

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