Assistant Victim Advocate

• Must be willing to be on call occasionally to assist crime victims at the scene.
• Coordination of volunteer services including, but not limited to, scheduling and planning of monthly advocate training meetings, maintaining files, and completing background checks.
• Assist with the preparation of volunteer manuals, victim services orientations, ongoing victim advocacy education; volunteer schedules, keeping statistical records and recording of volunteer advocate hours.
• Work directly with the victims of domestic violence by educating them about victim rights, victim services, the legal process, which includes court proceedings and protective orders, and help provide crisis intervention.
• Assist with reporting child abuse and/or neglect whenever appropriate or mandated.
• Update files to keep accurate records of all meetings and contacts with victims and any other interfacing that may occur between the victim and the advocate.
• Maintain composure when confronted with hostile, emotional people.
• Tactfully answer routine questions from victims, the public, and City staff.
• Assists with the completion of grant applications and financial reports related to victim services grants.
• Perform other duties as assigned.

• High School Diploma or GED equivalent.
• No previous experience is required for this position, however preference will be given to applicants with at least 6 months of experience in victims advocate services, public safety services, or a related field.

• A valid Utah State Driver's License.

• Appropriate state and local laws relating to domestic violence and crime victims.
• Legal terminology, court practices, and procedures.
• General professional office practices and procedures.
• Effective verbal and written communication skills.
• Good to excellent writing skills are also required for this position.
• Correct use of English language and vocabulary.

• Interact with the public in all situations while maintaining a professional, pleasant, and courteous demeanor.
• Handle confidential information in a sensitive manner.
• Attention to detail and high level of accuracy.
• Track and monitor Grant funds.
• Very effective organizational skills.
• Ability to use Microsoft Office programs, including Word, Excel, Outlook, Internet Explorer, and Power Point.
• Utilize office equipment efficiently, including, but not limited to, a photocopier, telephone, facsimile, adding machine, shredder, multi-line telephone system, computer, and other standard office equipment.
• Maintain effective working relationships with Police Officers, City staff, members of the public, and others encountered in the course of work.
• Communicate well in a courteous and professional manner by telephone, in writing, and in person.
• Understand, analyze, and recommend actions to the Victims' Advocate and Police Department.
• Proof read documents.
• Read, interpret, apply and explain rules, regulations, policies and procedures.
• Manage heavy workloads, prioritize, and multitask.
• Maintain general order and cleanliness of work area and city vehicle.
• Be a team player.
• Problem solve.
• Manage stress.
• Type accurately at 50 WPM.
• Work independently with general supervision.
• Understand and carry out written and oral instructions.
• Exercise sound and good judgment at all times.

• Sit at a desk or table to operate a computer and related equipment and to type, read, proofread, interpret, and apply information obtained therefrom.
• Stoop and/or bend to move items into and between file drawers.
• Regularly walk, stand, or stoop.
• Lift, carry, push, pull or move boxes weighing up to 30 pounds.
• Lift, carry, push, pull, or move carts of items weighing up to 100 pounds.
• Work for sustained periods of time while maintaining efficiency, attention to detail, alertness, proficiency, and accuracy.
• Must be able to follow directions and maintain a safe working environment while in the field
• Drive to meetings and appointments.

City of Saratoga Springs