Instructional Design, eLearning Developer
- Scottsdale, AZ
- Permanent
- Full-time
- Develop and manage project plans in alignment within timeframes and customer requests
- Work closely with various SkyTouch and Choice departments to create and enhance the effectiveness of customer learning
- Work on the creation and revision of eLearning modules and help perform administrative duties for the LMS
- Review systems release notes to make timely updates to eLearning, training guides, and help guides, as needed
- Leverage data collection and analysis to inform decision-making and demonstrate the impact of learning experiences
- Create and revise user materials including facilitator/participant guides, training materials, in-app help guides, internal process documentation, and knowledge articles
- Create and revise multimedia for training, in-app help, and demo purposes including the design, scripting, and development
- Coordinate the timely translations for the respective eLearning courses and documentation required for international customers
- Serve as a backup to other team members to fulfill team responsibilities
- College degree or equivalent experience in Learning Design and Development, Instructional Technology, Computer Science, Instructional Design, or related field
- Instructional design experience required
- 2+ years of eLearning development experience preferred
- Experience utilizing eLearning authoring tools (Articulate Storyline, Rise, Captivate, etc.)
- Knowledge of Instructional Design systems, methodologies, and adult learning theories preferred
- Intermediate to advanced proficiency with design tools/software including Adobe Creative Cloud (Photoshop, Illustrator, InDesign, and Acrobat DC) or similar programs preferred
- Experience with Salesforce and/or Pendo preferred
- Strong graphic design and creative skills
- Strong analytical and problem-solving skills
- Strong project management skills
- Ability to listen to and respond to customers’ needs
- Ability to manage multiple projects while meeting tight deadlines
- Ability to present information and conduct meetings
- Bilingual preferred (ideally Spanish, French, and/or Canadian French)
- Demonstrates key competencies to include Action Oriented, Cultivates Innovation, and Drives Results.
- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide