Solace Spa Front Desk Agent

Big Sky Resort

  • Big Sky, MT
  • Temporary
  • Full-time
  • 29 days ago
Overview:Solace Spa is seeking an outgoing, reliable, and detail-oriented professional to join our front desk team. As a Spa Front Desk Agent, you are much more than a receptionist—you are the face of the spa. From the moment a guest walks through the door or calls to book an appointment, you set the tone for a relaxing, luxurious experience. You’ll support guests through every stage of their visit, while coordinating a seamless flow of operations for our team of talented service providers.If you're personable, organized, and passionate about wellness, this is your opportunity to thrive in a peaceful yet dynamic spa environment. Responsibilities:
  • Greet and assist all spa guests with a warm, professional demeanor
  • Answer phone calls, book appointments, and recommend appropriate services and retail products
  • Stay well-versed in all spa offerings, including massage, facials, body treatments, waxing, tinting, hair services, and bridal services
  • Accurately process transactions and payments, and reconcile the cash drawer at the end of each shift
  • Oversee the daily opening and closing procedures of the spa
  • Maintain the presentation and cleanliness of locker rooms, relaxation spaces, and shared guest areas throughout the day
  • Support spa staff by managing the appointment schedule and flow of services
Qualifications:
  • High School Diploma or equivalent
  • Detail-oriented with strong organizational and multi-tasking skills
  • Computer proficiency, including Microsoft Office Suite
  • Friendly, knowledgeable, and professional communication skills
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays
  • A genuine desire to help others and contribute to a serene, guest-focused environment
All full time seasonal employees can enjoy the following benefits:
  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free employee lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly employee events

Big Sky Resort