Certification Specialist (Costa Rica)
- San Jose, CA
- Permanent
- Full-time
- Coordinate, process and monitor product certification projects for established and new regulated igaming markets
- Communicate efficiently and maintain/develop strong and positive relationships with igaming regulators, accredited testing facilities (ATFs), internal departments, external customers and other stakeholders in the regulatory landscape
- Ensure that all products meet regulatory requirements
- Ensure that all products are certified and approved as per jurisdictional standards
- Maintain knowledge and assist in the analysis of igaming technical compliance standards in established and newly regulated markets
- Within the remit of the role, identify, improve, and document business processes to align with compliance requirements and increase the efficiency of such processes
- Assist with maintaining a library of technical standard documents, and in keeping accurate and up-to-date records for product certifications
- Develop project plans and track progress; prepare and maintain status reports and schedules, track milestones/deliverables and dependencies, and manage expectations as needed in consideration of progress/outcomes, ensuring that all work is delivered on-time, within scope and within budget where appropriate
- Prepare any relevant reports and summaries to ensure timely dissemination of information to all interested parties, including senior management, department heads, and external regulatory bodies as appropriate
- Provide training as needed
- Any other ad hoc duties which may be required from time to time to satisfy the needs of the role
- 2+ year experience in a technical/IT role or other relevant role (igaming would be an advantage);
- Secondary education;
- Fluent English and Spanish, both verbal and written;
- Understanding of igaming products;
- Good level of computer skills, experience in spreadsheets;
- Basic knowledge in Project Management;
- Customer-oriented mindset;
- Experience working with distrbuted teams and peers;
- High sense of responsibility, motivation & result driven attitude;
- Good analytical skills and attention to details;
- Adaptability and stress resistance;
- Good interpersonal skills and the ability to relate professionally with external and internal clients alike.
- This position require full time office presence (we are located in WeWork Escazú Village C. 118B, San José, San Rafael, Trejos Montealegre, 10203, Costa Rica
- We offer full training & provide interesting growth opportunities.