Logistics Account Manager
WEST COAST TRANS ALLIANCE
- Elk Grove Village, IL
- $50,000-65,000 per year
- Permanent
- Full-time
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Communicate clearly and effectively with clients and transportation partners.
- Track, document and manage shipments throughout their entire life cycle.
- Proactively update customers on shipment status and provide needed documentation as soon as it becomes available.
- Perform profit and cost analysis for your accounts / customers. This entails setting up service reports for your customers.
- Analyze routes and means of transportation, negotiate fees, and coordinate with your team.
- Build good working relationships with customers and internal team members.
- Adhere to all needs and/or special requests and/or SOP's specific to each account.
- Coordinate with carriers throughout the shipping process to ensure proper delivery and level of service.
- Be prepared to take on new tasks and responsibilities as needed.
- Collecting and analyzing data concerning transportation trends to understand changing needs
- An individual with exceptional organizational skills capable of juggling multiple tasks.
- Excellent communicator with a focus on providing best in class customer service.
- Someone who is comfortable with computers and willing to learn new systems.
- A team player who is ready to jump in and help where needed.
- A quick learner who can thrive and adapt in a dynamic, high-energy environment.
- High School Diploma or Equivalent
- Has a existing book of business
- 2-3 years logistics experience required
- The ideal candidate will have a background in sales and operations
- Ability to communicate thoroughly and professionally with all internal/external parties
- Ability to be highly organized/detail-oriented
- Ability to multitask, problem solve and function in a fast-paced environment
- Proficiency in Microsoft Office and TMS system.
- Bonus Incentives
- Health, Dental, and Vision
- 401k Company Match
- Paid Holidays
- Paid Time off (PTO)