AM Food & Beverage Supervisor, Main Building (Full Time)
- Hawaii
- $31.46 per hour
- Permanent
- Full-time
- Premium preferred provider medical/drug/vision benefits at competitive prices.
- We put you first & value you with employer paid coverage for group life and accidental insurance coverage (1x annual salary) + Coverage is available for your ‘ohana!*
- We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
- Don’t just live in the moment – own your moment with 15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
- Incentive Bonuses are available to inspire creativity & dedication to deliver exceptional experiences.
- We go the extra mile by offering 50% discounts at hotel restaurants, 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
- We are globetrotters taking advantage of our Travel Program with unlimited employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
- Complimentary meals in our employee dining facility
- Interact positively with customers, promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties.
- Maintain communication with all departments to ensure customer services are met.
- Develops team spirit and motivation by creating a good working atmosphere
- Ensure food & beverage par stock levels are maintained by calculating inventory, ordering and retrieving supplies.
- Assist in developing and implementing cost saving and profit enhancing measures.
- Prepares or checks the work schedules, ensuring that they are consistent with activity forecasts,
- Conducts annual performance appraisals and sets targets for the team,
- Prepares the training plans in conjunction with the managers under his/her responsibility and follows them up
- Helps employees improve their skills and provides support for career development
- Live and Breath Accor Brand and Service Standards
- Upon employment, required to fully comply with Fairmont rules and regulations for the safe and effective operation of the hotel’s facilities.
- Continuously move throughout the restaurant and kitchen areas to visually monitor and take action to ensure food and beverage quality and service standards are met.
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
- Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to
- Follow Food & Beverage policies, procedures and service standards
- Relevant experience in a similar capacity, preferred. Luxury and/or hotel experience strongly preferred.
- Strong leadership, interpersonal and training skills
- Ability to focus attention on department needs, remaining calm and courteous at all times
- Good communication and customer contact skills
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage (Ilocano/Tagalog)
- Ability to work well in stressful & high-pressure situations
- Ability to work cohesively and collaboratively as part of a team
- Detailed & service oriented with an eye for detail to be self-motivated and energetic.
- Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)
- Additional certification(s) in Food & Beverage will be an advantage