Job Description:Schulte Companies is seeking a dynamic, service-oriented Waterpark Attendant to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!What's in it for you? When you join Schulte Companies, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:Work Today, Get Paid today, with Daily Pay!Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!Multiple Health Insurance and Life Insurance options
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.JOB DUTIES AND RESPONSIBILITIES
Responsible for learning the hotel brand and strategy
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer interaction
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, andinquiries via email, phone, and in person interactions
Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
Achieve all predetermined sales goals for revenue and sales activity
Provide prompt and accurate responses to all client requests for proposals and information
Organize banquet or catering services, reserve audio-visual equipment and plan any changes to the configuration of the event space
The main job function of the Catering Sales Manager is to ensure that all events run as planned
Sign contractual agreements and usually keep records of all communications in writing
Meet with the heads of other departments in the hotel to coordinate any planned events
Monitor events and address unexpected problems as they arise to make sure that the functions go as planned
Provide pricing and guidance recommendations to clients with approval by the Director of F&B or Chef as needed
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system
Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
Provide prompt and accurate responses to all client requests for proposals and information
Other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of High School education, post-high school education preferred
Minimum of 3 years in hotel or conference Catering/Sales
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Excellent listening and problem-solving skills
Ability to exceed expectations of guests and team members
Negotiating Skills
Strong computer skills
Must have flexible work hours that may include evenings, weekends, and holidays
Flexibility to work varying shifts, including weekends, holidays, and evenings
Basic first aid and CPR knowledge (certification preferred)
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.*Schulte Companies is an Equal Opportunity Employer.
