Account Manager - Commercial Lines
Crest Insurance Group
- Arvada, CO
- $70,000-75,000 per year
- Permanent
- Full-time
- Must have and maintain a current Property & Casualty Insurance license.
- High School Diploma/GED and 3 to 5+ years related experience
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Previous experience working in EPIC and CSR24
- Ability to be highly organized, yet flexible in dealing with shifting priorities, fluctuating workloads, and evolving procedures.
- Must possess excellent verbal and written communication skills and enjoy working with people in a high-volume customer service environment.
- Ability to work independently with limited supervision, while maintaining positive staff relationships within a teamwork environment.
- Develops relationships with clients and prospects, partnering with Producer(s) to service and retain assigned client accounts
- Assists Producer(s) in identifying and recommending appropriate coverages to clients and prospects to comfortably solicit increases in coverage or rounding out accounts at every service contact.
- Assist Producer(s) in coordinating with marketing during the marketing and quotation process, creating Summaries of Insurance and Proposals of Insurance
- Educate clients and prospects on coverages, important exclusions, and other documentation requirements.
- Review and/or process new and renewal policies, endorsements, audits, audit assignments, cancellations, non-renewal notices, and similar documents for accuracy and communicate changes successfully to the carrier.
- Confirm all coverage is bound
- Issue binder or obtain binders from wholesalers on behalf of customers as needed.
- Incorporate the capabilities of the Agency management system into the daily workflow
- Assists with clients' access & utilization of the Client Portal
- Performs timely and accurate invoicing per agency policy and procedure
- Other duties as assigned.