Maintenance and Janitorial Operations Manager

• Cultivate a strategic team environment that provides exceptional guest service while directing the Zupervisors, Operations Coordinators and Operations Specialists and ensuring all other team members perform at a consistently high level.
• Ensure team member training programs are being followed.
• Ensure staffing levels are appropriate to meet the needs of the business and maximize the guest experience by following up with the Recruiting Manager.
• Lead and influence Zupervisors, Operations Coordinators and Operations Specialists through effective motivation, leveraging individual strengths to ensure guest satisfaction and maximum productivity.
• Select and develop Zupervisors, Operations Coordinators and Operations Specialists for more responsibility or internal promotability.
• Promote positive team member relations including effective delegation of managerial duties, fostering high team member morale, upholding operations standards, and execution of the performance management process.
• Solve issues regarding cash handling and monitoring procedures
• Responsible for leading maintenance engineering projects and tasks including: preventive maintenance, trouble-shooting, and breakdown/repair maintenance.
• Budgeting, quality control, vendor management and energy management
• Works with maintenance, production, engineering, and outside vendors to improve equipment care and work practice
• Develops reports and provides technical assistance as required; as well as troubleshoots process operating problems, investigates equipment failures, and conducts special test
• Updates maintenance and equipment procedures along with inventory
• Manages daily reporting of activities and organizes the daily and weekly maintenance tasks and assigning to crew members
• Participates in planning meetings and budgeting, as well as work with the development team on new projects/facilities
• Assists with pre-planning of all turnarounds, shutdowns, and special projects including: timing, accumulation of job lists, ordering of parts and materials, and preparation of an overall schedule
• More items that may be assigned by leadership

• 3+ year of Maintenance experience
• Must have prior experience being a team lead or have management experience
• Solid attention to detail
• Great communication skills
• Must be proactive
• Problem-solving skills and able to think quickly on their feet
• Have a team player mentality, who is able to work well in a fast-paced environment

• Provide excellent guest service experience
• Create a fun and exciting atmosphere
• Exhibit positive attitude, patience, and care
• Must be friendly, punctual, and reliable
• Can communicate effectively
• Have a strong focus on customer service

• Paid time off
• Creative & Exciting Environment
• Career Development
• Park Passes & Employee Discounts
• Health, Dental & Vision Benefits

KidZania