Customer Service Representative - State Farm Agent Team Member
State Farm
- Siloam Springs, AR
- $40,000-60,000 per year
- Permanent
- Full-time
- Administrative office tasks, including but not limited to taking payments, researching billing issues, answering calls, quoting coverage changes and following up on payments and cancellations.
- Completing policy reviews and underwriting requests.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Continuously looking for sales opportunities in the conversations had on a daily basis.
- 401k
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- License reimbursement
- Excellent communication skills - written, verbal and listening
- People-oriented
- Customer-service oriented
- Coachable
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a fast-paced environment