Works directly with client on conflict resolution as issues arise. Ensures that client issues are dealt with in an efficient manner.
Works with account manager to process invoices and account receivables for the account.
Works closely with the project team in order to maintain a continuous knowledge of the account status at all times.
Ensures that all processes and procedures are followed and work toward process improvement
Communicates all aspects company capabilities and service to the client.
Report analysis, trending and corrective actions
Other duties as assigned
Other Skills & Abilities
People skills required in order to create, maintain and enhance relationship with customer
Extremely detail oriented
Technical competence (excel, word, power point etc.)
Motivated, goal oriented
High level of initiative and work well in a team environment
Excellent written and oral communication skills
Handles stressful situations and deadline pressures well
Plans and carries out responsibilities with minimal direction
Physical Requirements
Talking, hearing and using hands to operate computer equipment
Vision abilities required by this job include close vision and the ability to adjust focus
Job may require extended sitting or standing, use of standard office equipment.
Education & Experience
BA in Business Administration or four years related experience
Certification & Licenses
Professional certification may be required in some areas
MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION:WHY SHOULD YOU WORK FOR CRANE?At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.We offer:
Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We maintain a drug-free workplace and perform pre-employment substance abuse testing.This position requires the final candidate to successfully pass an E-Verify Check.More Information:Company benefits are contingent upon meeting eligibility requirements and plan conditions.Education : High School
