Quality Assurance Lead
- Grand Rapids, MI
- Permanent
- Full-time
Location: Grand Rapids, MI
Client: Employment Group (EG)What You Will Be Doing:
As QA Lead, you will take ownership to ensure test deliverables meet defined quality standards and end-user requirements for critical IT projects and programs. You will coordinate with cross-functional teams to create test strategies, plans, timelines, and alignment on test execution. Your responsibilities include developing comprehensive test strategies, facilitating test planning, and ensuring availability of test data and necessary resources.You will lead and coordinate test execution across teams, manage the bug lifecycle to promptly remove blockers, and ensure timely retesting of fixes to validate quality. You will also create test reports and dashboards, providing quality metrics and insightful analysis. Partnering closely with Automation Specialists, you will support automated testing strategies by supplying manual test scripts, test data, and other relevant input.Key Responsibilities:
- Lead and coordinate testing activities across multiple teams and projects
- Develop and execute test strategies and plans aligned with project requirements
- Manage bug lifecycle and prioritize removal of blockers for uninterrupted testing
- Create and present quality metrics, test reports, and dashboards
- Partner with automation teams to drive the implementation of automated testing
- Drive continuous improvement in QA processes, standards, and practicesKey Skills & Qualifications:
- Minimum 3-5 years leading software testing projects with strong QA expertise
- Project management experience with demonstrated leadership skills
- Strong problem-solving abilities and cross-team coordination experience
- Excellent verbal and written communication skills
- Self-driven, motivated, and committed to delivering on time
- Experience with Agile/SCRUM methodologies and strong understanding of SCRUM practices
- Knowledge of programming/development languages such as Java, C, .NET
- Experience testing web applications and SAP is highly desirable
- Familiarity with MS Azure DevOps, MS Visual Studio, ServiceNow, SAP, web technologies, and Microsoft Office suite
- Nice to have: Hands-on experience with ADO and SAP environmentsWho You Are:
You are a self-directed, energetic leader who thrives in a fast-paced environment. You enjoy collaborating with diverse teams and leading software testing projects across varied business processes and technologies. Your strong technical knowledge and leadership qualities empower you to deliver results while fostering team collaboration and continuous improvement.Join EG’s exclusive talent pool and become a key player in driving quality assurance excellence within a dynamic IT environment. This is a long-term contract opportunity based in Grand Rapids, MI.