Join the Korean Women’s Association (KWA) team as the In Homecare (IHC) Operations Manager and immerse yourself in a rewarding opportunity that directly impacts the lives of our clients. This onsite position offers a unique chance to lead the operational and compliance success of our In-Home Care program across all regions. With a competitive pay rate ranging from $33.65 to $36.06 per hour, you will be empowered to analyze performance data, maintain KPI dashboards, and produce meaningful reports that drive accountability and performance improvements. Your expertise in homecare operations will be a cornerstone of our mission to serve the community.If you are ready to step into a role that values problem solvers and empathetic leaders, As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, Paid Training, Medical/Vision/Dental/Life Insurance, Paid time off, 11 Paid Holidays, and 401 (k) after 1 year.. take the leap and apply to make a difference in Lakewood, WA today! ApplyA little about usKWA Home Care is non profit multicultural social service agency.What would you do as a In Homecare Operations ManagerThe In Homecare (IHC) Operations Manager at the Korean Women’s Association (KWA) serves as a pivotal leader in driving the operational and compliance success of our In-Home Care program across all regions. This role encompasses a range of responsibilities, including coordinating and tracking regulatory audits and collecting and analyzing performance data. A vital aspect of the position involves maintaining KPI dashboards and generating meaningful reports that foster accountability and performance improvements. Candidates must possess a deep understanding of healthcare operations paired with exceptional analytical skills.Strong experience with statistical software and data visualization tools, such as Power BI, Tableau, and Excel, is essential. The Operations Manager will interpret datasets, identify trends, and deliver clear, actionable insights to the internal KWA team, ensuring the program's excellence and adherence to compliance standards. ApplyWhat matters mostTo thrive as the In Homecare (IHC) Operations Manager with the Korean Women’s Association (KWA), a candidate must exhibit a strong set of skills and competencies. Proficiency in statistical software and data visualization tools such as Power BI, Tableau, and Excel is essential for maintaining accurate and complete KPI reporting and dashboards. Candidates should possess exceptional analytical abilities, enabling them to collect, analyze, and interpret performance data effectively.Strong organizational skills are crucial for coordinating audits in a timely manner, as well as for ensuring compliance with regulatory standards. Additionally, successful candidates will be adept at developing data-driven recommendations that leadership can adopt to enhance operational performance. Lastly, aligning systems and reports with strategic goals will require a deep understanding of the homecare landscape and a commitment to continuous improvement. ApplyThese skills are foundational to reducing compliance violations and achieving operational excellence within the KWA’s In-Home Care program.Knowledge and skills required for the position are:
. Performance Standards
• Accuracy and completeness of all KPI reporting and dashboards.
• Timeliness and effectiveness in coordinating audits.
• Reduction in compliance violations or repeated audit findings.
• Data-driven recommendations adopted by leadership.
• Alignment of systems and reports with strategic goals.
Our team needs you!We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!Job Posted by ApplicantPro