Talent Operations Manager
Axalta
- Glen Mills, PA
- Permanent
- Full-time
- Manages the day-to-day operations and maintenance of the Talent and Learning Management System by collaborating with learning and business line colleagues including maintaining the LMS content quality, version control and archival information.
- Develops, builds and maintains all elements related to LMS functionality, including but not limited to content integrations and creation, curriculum programs, LMS structure, and reporting.
- Provide end-user troubleshooting, issue remediation, technology request assistance and escalation management. Monitors reoccurring issues, system/data or process gaps and proactively identify potential sources of increased efficiency and enhancements.
- Develops standardized operational processes and procedures, guidelines and documentation and ensures governance model is being followed.
- Ensures that talent and training systems are running properly at all times within the various platforms - without interruption, quality degradation, and without experiencing any avoidable technical issues that could diminish the overall user experience.
- Partners with Workday, Workstream Leaders to identify digital support solutions, build digital solutions and measure effectiveness.
- Assists in the development of comprehensive learning plans.
- Communicate with a variety of internal and external customers and stakeholders.
- Lead projects to drive efficiency across Axalta’s Talent Management practices.
- Provides training, support, guidance and coaching to LOB colleagues as well as other Talent Management Technology Specialists.
- Provides reporting and analytics related to Talent and Learning activities.
- Bachelor’s degree or equivalent experience
- Prior experience with Talent Management and Learning platforms and eLearning/Instructional design principles.
- Prior experience with Workday integrations, architecture and maintenance.
- Demonstrated expertise and proficiency with LMS/CMS systems and must have an interest in emerging technologies.
- A passion for continuous improvement and learning.
- A collaborative team spirit.
- An entrepreneurial mentality with the ability to navigate and lead through ambiguity.
- A strong sense of ownership with commitment to driving extraordinary results.
- 4+ years of experience with Workday.
- Understanding of eLearning standards including SCORM, AICC, and xAPI.
- Prior experience in building digital support solutions with WalkMe.
- Knowledge of design principles, patterns, and latest design trends with a strong eye for web typography, color, and layout.
- Ability to problem-solve in the face of ambiguity, work autonomously, and multi-task.
- Ability to communicate effectively with people at all levels of the organization and with different levels of technological understanding.
- Experience in Instructional Design.
- Experience in data analysis.
- Experience collaborating and working with international stakeholders.
- Relentless desire for innovation, balanced with business priorities.