Facilities Associate

Williams Lea

  • New York City, NY
  • $22.00 per hour
  • Permanent
  • Full-time
  • 1 day ago
Pay: $22.00/hrWilliams Lea is hiring for Facilities Associate for our New York office to work Monday to Friday 9:00 am to 6:00 pmBenefits:
  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts
The Facilities Associate is a member of the Williams Lea team delivering exceptional customer service at our client. Responsibilities include facilities, hospitality and receptionist and other general office duties as needed.Job duties(* denotes an “essential function”)*Provide expertise to co-workers through indirect supervision and/or guidance as required*Assign tasks to team members and monitor through completion*Prioritize and monitor workflowSet up and break down office meetings and eventsPerform office and workstation movesAssist in process improvement ideas*Train new employees on policies and procedures*Work with external vendors and other client departments as needed to coordinate work*Communicate with client on project or deadline issues*Process incoming client project requestsMonitor office supply inventory levels and weekly inventories*Coordinate projects with Building Engineers to address office issuesMonitor office event schedule and room set upsMaintain effective relationships with vendorsFill in at Facilities and Hospitality, as necessary*Monitor areas of responsibility activities and insure quality customer service experience*Monitor daily reporting activities for accuracy and detailTroubleshoot basic equipment problems, placing service calls when neededHandle sensitive and/or confidential documents and informationUtilize appropriate logs for all work*Facilitate communication with supervisor/managerUse equipment and supplies in a cost efficient manner*Respond to calls and emails in a timely mannerJob qualificationsHigh School diploma or equivalentMinimum of 2 years’ experience working in legal, banking, or large corporate environment in facilities, property management, building operations, hospitalityknowledge of facilities, hospitality and/or reception, with the ability to recommend options to clientsIntermediate knowledge of power tools, hand tools and/or machineryAbility to assemble small furniture items and hang frames on the wall (e.g. diplomas, pictures ) as neededKnowledge of audio/visual equipment helpfulAbility to manage relationships with external vendorsMust be able to successfully navigate thru Microsoft Office applications, Outlook, Adobe PDF filesProficient computer skillsKnowledge of web-based job submission tools (e.g., Engage) preferredAbility to effectively troubleshoot issues that ariseMaintain professional demeanor and appearance at all timesDemonstrate social awareness and the ability to exhibit professionalismAbility to handle sensitive and/or confidential documents and informationGood problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to check the work of other team members to insure quality of services being providedAbility to make independent decisions that conform to business needs and policyAbility to work in a fast-paced team environmentAttention to detail with emphasis on accuracy and qualityAbility to prioritize work to balance multiple projects and deadlinesAbility to meet deadlines and complete projects timely in an environment with changing prioritiesExcellent verbal and written communication skillsExceptional customer service skillsMust be able to communicate and interact effectively with multi-functional and diverse backgroundsAbility to lift up to 40 lbs. on a regular basisAbility to research and seek information when neededProven ability to identify process improvementsAbility to work overtime as neededWilliams Lea is the global provider of skilled business-critical support services to financial, legal and professional services firms. We connect people, processes and technology to manage documents and streamline key operational functions.From our humble beginnings as a financial printer in London, to our position today as a global outsourcing leader, our business is built a strong heritage, great relationships and a talented team. Our 6,000 worldwide employees work onsite at clients and onshore/offshore at Williams Lea operations providing unrivalled support and helping clients transform their support operations. With revenues of over $400 million, Williams Lea is backed by Advent International, one of the largest global private equity investors.It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

Williams Lea