IT Infrastructure Manager
Nava Software Solutions LLC
- Houston, TX
- Permanent
- Full-time
- IT Team Leadership: Direct and support the IT team by providing clear guidance, ongoing training, and mentorship to team members. Conduct regular performance evaluations and actively contribute to their professional growth and development..
- Strategic Leadership: Plan, develop, and implement mid-term IT strategies to support organizational growth and technological advancements. Create and execute a strategic operational plan that ensures consistent system uptime, robust security, and efficient day-to-day IT operations across the organization.
- Oversee IT Infrastructure: Manage and maintain all aspects of IT systems-including servers, networks, hardware, and cloud platforms-ensuring optimal performance, reliability, and security across the organization. Lead the end-to-end execution of IT projects, including the evaluation, selection, and deployment of new systems, software, and tools. Ensure timely delivery, alignment to budget, and organizational goals.
- Network and Systems Security: Safeguard the organization's networks and systems by monitoring for vulnerabilities, managing firewalls, and enforcing robust security protocols. Develop and maintain disaster recovery plans to ensure business continuity
- Budget and Vendor Management: Oversee the development and administration of the IT budget, ensuring efficient and cost-effective allocation of resources. Build and maintain strong relationships with external vendors, managing contracts and service-level agreements to meet organizational needs.
- Support and Troubleshooting: Provide ongoing technical support for team members, ensuring quick resolution of issues related to IT equipment, software, and network connectivity. Create and maintain documentation for common troubleshooting steps.
- System Upgrades and Implementations: Lead the end-to-end execution of IT projects, including the evaluation, selection, and deployment of new systems, software, and tools. Ensure timely delivery, alignment to budget, and organizational goals.
- Data Backup and Recovery: Develop and manage comprehensive data backup and disaster recovery strategies to ensure the security, integrity, and recoverability of company data in the event of a system failure.
- Reporting and Documentation: Provide regular reports to leadership on IT operations, performance, and security incidents. Document all IT processes, systems, and policies.
- Minimum 5 years of practical experience in IT management, technical support, or a related role.
- Comprehensive knowledge of IT infrastructure, with expertise in networking, cloud platforms, and cybersecurity. Azure Cloud, Meraki Network, Microsoft stack.
- Strong leadership and communication abilities, capable of effectively managing teams and fostering cross-functional collaboration.
- Proven ability to develop and manage IT budgets, control costs, and maintain productive vendor relationships.
- Demonstrated success in leading IT teams and delivering complex technical projects from planning through execution.
- Skilled in utilizing modern IT tools and technologies, including cloud computing, virtualization, and next-generation solutions.
- Strong analytical mindset with a proactive approach to problem-solving and continuous improvement.