
Staff Systems Engineer - Developer Experience
- Highlands Ranch, CO
- $117,700-170,600 per year
- Permanent
- Full-time
- Engineer vendor products to Visa's environment by designing, installing, upgrading, patching, and maintaining Developer tools.
- Create implementation procedures using automation tools / pipelines / gitops to manage the state of tool in target environment.
- Setup / create / maintain, K8s or VM environments for the tool and follow a promotion process to take the vendor solution from non-prod to production for each release/upgrade/patch.
- Assess need for third party / external integrations, meet the requirements of users using the platform, capable of creating custom implementations (plugins / extensions within or outside the tool to interface with it)
- Partner with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools.
- Interact with vendors and provide necessary feedback to tailor vendor products to meet Visa's needs.
- Perform regular housekeeping on tools to provide high standards of application stability and reliability.
- Create standards/ suggestions for using the platform by Visa users.
- Support ongoing Developer Tools projects and provide technical input as needed.
- Support complex technical issues in an interop production environment.
- Participate in L3 on-call support rotation.
- Support Audit / compliance conversations for the tools and be able to implement guardrails to protect the system from unintended usage.
- Project management
- Source code management.
- Build and Deployment management.
- Test and Quality tools.
- Developer productivity and analytics tools.
- 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- 4/5+ years of experience working in the capacity of a Devops role, build/release/systems engineer, or any other software development related job
- Good administrative knowledge of GitHub,Jenkins, GH Actions,Artifactory, ArgoCD, SonarQube, DTRs
- Good working knowledge in the use of software build tools, e.g. maven, npm or Gradle.
- Minimum 2 years hands-on experience with Kubernetes required.
- Minimum 2 years of experience with AWS /GCP/Azure required.
- Proficient in atleast 1 programming language - Java/Python/Groovy/GoLang
- Proficient in Unix and Windows commands
- Good knowledge in writing pipelines for CI/CD and templates management
- Excellent knowledge in troubleshooting and debugging technical issues.
- Excellent knowledge using tools such as Splunk, Datadog, Graffana, Prometheus, Cloud watch and other monitoring tools.
- Proficient with DORA, SPACE and FLOW metrics to build and understand software engineering productivity metrics.
- Excellent knowledge of DevOps practices and procedures
- Proven ability to multi-task
- Self-motivated and adaptable to change.
- Excellent verbal and written communication skills
- Ability to work in a team setting across the globe.