Customer Relations Representative - State Farm Agent Team Member
State Farm
- Union Springs, AL
- $24,950-35,000 per year
- Permanent
- Full-time
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- Excellent interpersonal skills
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ethical and Honest
- Pride in getting work done accurately and timely
- Must have applicable license or must obtain applicable licensing requirements.
- Ability to work in a team environment
- Ability to multi-task
- Achieve mutually agreed upon marketing goals
- Ability to effectively relate to a customer
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Work with the agent to establish and meet marketing goals.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
- P/C
- L/H