
General Manager
- Lakewood, WA
- Permanent
- Full-time
- Quarterly performance bonus program earning up to $6,000 annually.
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 20 days per year, accruing at 6.16 hours per pay period
- Medical, dental and vision insurance eligibility based on hours worked
- Paid Parental Leave
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- 401(k) retirement
- Competitive salary plus incentives
- Training and education at work
- Opportunities for career development and promotion
- Access to employee support
- 401k
- Equity
- Medical, dental, vision benefits
- Paid parental leave
- Sick days, paid vacation
- Free meal per shift
- 50% off when dining with guests when off shift
- Awesome MOD swag: t-shirts, bandanas, stickers, etc.
- Demonstrates servant leadership to your Squad
- Exhibit Grit, Growth, Generosity, and Gratitude
- Embraces a growth mindset for continuous improvement and change management
- Builds important connections with their Squad and customers
- Exemplifies the attitude of taking care of our Squad so they can focus on taking care of each other and our customers
- Manages with the integrity, honesty, and respect that promote the culture, performance standards, and values of MOD
- Cultivates a positive learning environment through clear, respectful mentorship and feedback to MOD Squad Members and Squad in training; addresses individual motivation, needs, concerns, and provides recognition
- Keeps Squad inspired and motivated during peak volumes; problem solves in a dynamic, high pressure environment
- Utilizes operational tools to plan and achieve excellence in their store: interviewing/hiring, labor scheduling and management, business review with District/Market Manager, cash and inventory management
- Communicates effectively; ensures all pertinent information is provided to the MOD Squad as directed by the District/Market Manager
- Creates a culture and environment that meet the needs of Squad members and customers leading to a more successful business
- Serve your MOD Squad by actively overseeing, inspiring, and challenging MOD Squad members by holding them accountable for:
o Enhancing and maintaining an engaging store culture
o Delivering quality products
o Building customer loyalty through delivering MOD experiencesBasic Qualifications
- 2+ years of management experience and/or college education in Business or related field
- Experience in a retail or restaurant environment
- Desire to lead with courage and the willingness to put the needs of others ahead of your own
- Ability to create a safe environment while holding your team accountable to be their best
- Experience successfully training, developing, and leading teams
- Strong communication skills
- High level of integrity and accountability
- Problem-solving abilities in a fast-paced environment
- Experience with labor management/schedule creation and inventory management
- Must be at least 18 years old
- Some college education in Business or related field
- High school education or GED
- Desire to learn and growth with a high-growth company committed to serving others
- High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative)
- May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer
- Will work near moving or mechanical parts
- Varying schedule to include evenings, holidays and extended hours as business dictates
- Must be authorized to work in the United States